Hyatt Regency Jacksonville Riverfront Guest Reviews
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|0.7 miles from Jacksonville centre|
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Melanie, Columbia, visiting Florida Theatre Mon, 6 November 2017
I would not stay here again, which probably means I will never attend an event at the lovely Florida Theatre again.
Liked: The closeness to the theatre.
Disliked: Rude staff. Noisy A/C. When we turned the heat on, it smelled like it was burning. The 'room freshener' in the hallway was very unpleasant but not present in the room. When we stepped outside, the air smelled of sewage.
Anthony, Tallahassee, visiting Daily's Place Amphitheater Mon, 29 May 2017
Gail, Bradenton, visiting VyStar Veterans Memorial Arena Sun, 7 May 2017
There were some renovations going on in the area, but the hotel was beautiful and the staff was courteous. We were greeted with champagne when we were waiting on the check in line. Perfect after a 4 hour drive.
Disliked: Surprised we were given a handicap room. When asked, we were told when booking online you get that type of room. Huh?
Nancy , St. Simons Island Mon, 25 April 2016
Beautiful hotel; great food; perfect location near the concert venue and very attentive staff!
Kimberley, Live Oak, FL, visiting VyStar Veterans Memorial Arena Mon, 19 October 2015
This was one of the best experiences my husband and I have ever had. The hotel was extremely nice and the most professional and courteous staff we have ever encountered. Would highly recommend staying at this location - we definitely will.
Emilie, Beaufort, visiting Moran Theater Wed, 29 April 2015
Disliked: Expected more from a supposedly upscale hotel. The price was certainly more, but the room and bath were about on a par with many moderately priced motels.
Jenyfer, Sumter, visiting Florida Theatre Fri, 27 March 2015
Liked: Everyone was so helpful, from the valet to the front desk. We had a lovely view of the river from our room. I would highly recommend this hotel to anyone visiting Jacksonville.
Roy, Jacksonville, visiting VyStar Veterans Memorial Arena Mon, 27 October 2014
Very pleasantly surprised all around, from booking, to the show, and the hotel and it's staff. A great show, and a good time with no "real world" hassles. Well done to all.
Jessica A, Jacksonville, visiting VyStar Veterans Memorial Arena Mon, 13 October 2014
Very disappointing. Will not use this hotel again.
Disliked: Old, noisy and dripping plumbing. No toiletries in the bathroom. Surly restaurant staff.
Derek R, Jacksonville, visiting TIAA Bank Field Tue, 23 September 2014
Liked: The staff was polite.
Disliked: The parking garage prices are insane - even after paying over $300.00 for the room we still had to pay for parking? The other guests were extremely loud and we never got any sleep the second night. Even after calling the front desk and complaining the room above us still made noise and we slept horrible.