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AustraliaHyatt Regency Hill Country Resort & Spa Guest Reviews
Overall Average Score:
Very Good (4.15 out of 5)
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Abigail Fri, 24 June 2022
We had a great time...
Liked: Ranger Sean was great. Free s?mores and movies was great. Complimentary towels was great. The water stations to take care of your guests during this texas heat was great. The pool was clean.
Disliked: The food was a bit too pricey.
Lea Mon, 20 June 2022
We will not be coming...
Liked: Hyatt never disappoints when it comes to customer service. Everything was fantastic outside of the room.
Disliked: The mattresses are HORRIBLE. THE BEDS are falling apart and make an insane amount of noise when you turn and you TURN A LOT. This was the worst mattress I have ever slept on.
Naveenkumar Mon, 13 June 2022
Exceptional
Mark Mon, 13 June 2022
Exceptional
Eleazar Sat, 4 June 2022
Loved the scenery and it?s...
Liked: Loved all the activities provided for children.
Disliked: Couldn?t find seats for a while at the pool/ river area.
Jonathan Wed, 1 June 2022
It was relaxing and pleasant...
Liked: Great for families with kids! The lazy River is shaded, the kids beach is fun, the water slides clean and the wave rider thrilling. Easy access to food and drinks. The staff passed out frozen yogurt and lead kids activities.
Disliked: Nothing.
?noelle Tue, 31 May 2022
Exceptional
Jessica Mon, 23 May 2022
Very good
Stephanie Sat, 21 May 2022
Probably would not visit again
Liked: Beautiful grounds, great food and amenities
Disliked: The grounds were beautiful and the staff very friendly. However, our first night, the AC was not working properly. It was blowing air but not cooling. The temperature was set to 65, yet we were quite uncomfortable and sweating. We reported the problem to the front desk the next morning. The following evening, it seemed to not be working once again. It almost seemed that the thermostat was being overridden, as the temp was fine during the day but night temperatures were intolerable. Not what I would expect for this resort.
Patrick Mon, 16 May 2022
Very good
Liked: S'mores was great. A lot of great family activity.
Disliked: Had to wait 40 minutes for a luggage cart when checking out, which put a time crunch on our day. Also, the sink in our room leaked on some of our items.
