Hyatt Regency Chicago Guest Reviews
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Leeanne, Addison
Liked: Check in and out was a breeze.
Disliked: Went to lounge for a drink after returning from a wedding. Hoping to get a snack/appetizer but we were told the kitchen was closed.
Mary S, South Bend, IN, visiting Riviera Theatre
Liked: Very clean and very friendly and helpful staff.
Disliked: No public pool or hot tub. Also, no free wi-fi in the room.
Steven, Grand Haven, Michigan, visiting Nederlander Theatre Chicago
The hotel was great, as was the service!
Liked: Location; classy place; service; great lobby.
Disliked: Nothing.
Santos Mon, 25 August 2025
My stay was amazing as...
Liked: The location is perfect, and the room vie was amazing!
Disliked: The only area I believe could be improved is the parking service. While the staff are always courteous and do their best, the system itself could be optimized, particularly to reduce both the cost and the wait time for retrieving vehicles.That said, the parking ticket clearly states that the wait time can be up to 30 minutes, and I truly appreciate the staff’s efforts to be as quick and helpful as possible.
Muna Sun, 24 August 2025
Overall, I truly enjoyed my...
Liked: had a wonderful stay at the Hyatt Regency Chicago. The location is amazing, right on the Chicago River, and my room had a beautiful view. The room was comfortable, and the staff were very friendly and welcoming. Breakfast was a buffet with a wide variety of food, which I really enjoyed
Disliked: The only small downside was the noise — the housekeeping knocks were a bit loud, and sounds from outside the room were noticeable, so better soundproofing would make the stay even more perfect.
Van Thu, 21 August 2025
Very good
Anonymous Wed, 20 August 2025
Too expensive and not enough...
Liked: Didn't eat breakfast
Disliked: Too expensive
Sean Mon, 18 August 2025
Location is optimal, right in...
Liked: Location and amenities
Disliked: Parking was very expensive
Renfeng Mon, 18 August 2025
Very good
Croft Sun, 17 August 2025
Superb
Paul Sat, 16 August 2025
Superb
Shir Sun, 10 August 2025
It was good
Liked: The room and the location
Disliked: Too big No personal assistant
Horton Sat, 9 August 2025
I will be back
Liked: It was in a perfect location the heart of downtown Chicago got to enjoy all the sites and take all the tours right outside the hotel. Everything was in the walking distance and the breakfast buffet was excellent.
Disliked: The beds were a little hard but the pillows were soft everything else was great