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Hyatt Regency Chicago eeee
Hyatt Regency Chicago, 151 East Wacker, Chicago, IL | Area: Downtown - River Walk
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4.4
HOTEL RATING: 
EXCELLENT
4.4 out of 5 (1681 Ratings)
0.9 miles from Chicago centre
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Hotel Description
Off the banks of the Chicago River this luxurious hotel is conveniently located within 5 minutes' walk of the Magnificent Mile and Millennium Park. As the largest hotel in Chicago this hotel features numerous of on-site dining options free WiFi and a 24-hour fitness center and spa. Each environmentally-friendly room at Chicago Hyatt Regency includes a 37' flat-screen TV and an iPod docking station. A desk and seating area are also provided in every room. The hotel offers a wide array of services on site including car rental a concierge staff a babies travel lite program 24-hour in-room dining and ticket services. Laundry and dry cleaning services are also available on site. Stetsons Modern Steak Sushi serves fine chops and seafood in an elegant atmosphere. Market Chicago open 24-hours a day features Starbucks coffee sandwiches and breakfast items. BIG Bar features views of the city and signature cocktails. American Craft Kitchen and Bar is open for lunch and dinner and serves sandwiches and salads. Chicago Hyatt Regency is a 10 minutes' walk from the Chicago Theater District. The Art Institute of Chicago and Museum of Science and Industry are within 1 mile.

Check-in time: 15:00   Check-out time: 12:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
r
Pets Allowed
Other Amenities
` Airport Shuttle
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Valet Parking
` Room Service
` Safety Deposit Box
` Shops in Hotel
` Tour Desk
` Vending Machines
` VIP Room Facilities
` Air Conditioning
` Bar
` Car Rental Desk
` Concierge Service
` Currency Exchange
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Bicycle rental
` Family room
` Dry cleaning
` Internet services
` Shoeshine
` Non-smoking throughout
` ATM/cash machine on site
` Trouser press
` Breakfast in the room
` Ironing service
` Bridal suite
` Gift shop
` Heating
` Fax/photocopying
` Ticket service
` Luggage storage
` WiFi
` Allergy-free room
` Snack bar
` Special diet menus (on request)
` Airport shuttle (surcharge)
` Daily maid service
` WiFi everywhere
` Secured parking
` Daily Housekeeping
` WiFi available in all areas
` Kid meals
` Parking garage
` Electric vehicle charging station
` Fitness
` Breakfast options
` Airport shuttle (additional charge)
` Towel change upon request
` Towels changed upon request
` Carbon monoxide source
` Guests have the option to reuse towels
` Use of cleaning chemicals that are effective against Coronavirus
` Linens, towels and laundry washed in accordance with WHO guidelines
` Room is disinfected daily
` Rooms sealed for guest after cleaning
` Social distancing in dining areas
` Food can be delivered to guests room
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Hand sanitizer in room and common areas
` First aid kit available
` Contactless check-in/check-out
` Cashless payment available
` Social distancing rules
` Mobile app for room service
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Guest accommodation sealed after cleaning
` Physical distancing in dining areas
` Food can be delivered to guest accommodation
` Hand sanitizer in guest accommodation and key areas
` Physical distancing rules
` Property is cleaned by professional cleaning companies
` All plates, cutlery, glasses and other tableware have been sanitized
` Guests can opt-out of accommodation cleaning service
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Hyatt Regency Chicago Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.4 out of 5)

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5

Exceptional - 5 out of 5

Leeanne, Addison Sun, 10 December 2017

Liked: Check in and out was a breeze.
Disliked: Went to lounge for a drink after returning from a wedding. Hoping to get a snack/appetizer but we were told the kitchen was closed.

3

Pleasant - 3 out of 5

Mary S, South Bend, IN, visiting Riviera Theatre Mon, 27 October 2014

Liked: Very clean and very friendly and helpful staff.
Disliked: No public pool or hot tub. Also, no free wi-fi in the room.

5

Exceptional - 5 out of 5

Steven, Grand Haven, Michigan, visiting Nederlander Theatre Chicago Sun, 10 November 2013

The hotel was great, as was the service!

Liked: Location; classy place; service; great lobby.
Disliked: Nothing.

2

Disappointing - 2 out of 5

Kaylahna Mon, 27 July 2020

Disappointing

Liked: The lobby was nice but the room was dirty.
Disliked: There was a Dead cockroach in the bathroom and the towels had stains on them, the bathtub was also dirty with hair and dark stains in it. The AC also didn?t work.

4

Very Good - 4 out of 5

Cody Thu, 23 July 2020

Very good

3.5

Good - 3.5 out of 5

Eric-anthony Thu, 23 July 2020

Good

5

Exceptional - 5 out of 5

Laquittis Wed, 22 July 2020

Exceptional

5

Exceptional - 5 out of 5

Treshawn Tue, 21 July 2020

Exceptional

Liked: Really spacious and clean environment loved that about the room and hotel overall

4

Very Good - 4 out of 5

Josh Mon, 20 July 2020

Very good

Liked: I liked how friendly the staff was & how clean the rooms were, our view was amazing!
Disliked: The fridge was locked, we couldn?t put our personal things inside & I didn?t like how you could hear the people next door arguing

5

Exceptional - 5 out of 5

Myron Thu, 16 July 2020

Liked: Very clean, quiet, great location. Staff was extremely friendly and helpful.

3

Pleasant - 3 out of 5

Anonymous Thu, 16 July 2020

Pleasant

Liked: Great location
Disliked: Big bar was terrible . Slow and unfriendly staff.

5

Exceptional - 5 out of 5

Kimberlee Tue, 14 July 2020

Exceptional

1

Poor - 1 out of 5

Eric Mon, 13 July 2020

Overpriced room with a failed...

Liked: I liked Pete who was the only pleasant staff member working there
Disliked: Rude staff members from the maintenance man who came up with an attitude to the lady at the front desk who seemed like I was boring her with trying to check in to the employee at the front who said ?oh you guys are staying here?? Really not a good look to isolate your guests of color during this environment.

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Hyatt Regency Chicago 151 East Wacker, Chicago, IL
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