Liked: Check in and out was a breeze.
Disliked: Went to lounge for a drink after returning from a wedding. Hoping to get a snack/appetizer but we were told the kitchen was closed.

Liked: Very clean and very friendly and helpful staff.
Disliked: No public pool or hot tub. Also, no free wi-fi in the room.

The hotel was great, as was the service!

Liked: Location; classy place; service; great lobby.
Disliked: Nothing.

Exceptional

Exceptional

Liked: No breakfast. Enjoyed everything else!
Disliked: Better pillows!

Lovely stay with family

Liked: Late check in

A peaceful pause in a...

Liked: Staff upon check in was very helpful and made sure I was aware of several features that would make life easier (underground walkways to get to meeting location, listing of local restaurants, etc.)

Superb

Liked: It's was a every nice hotel
Disliked: They charged a security deposit to my carf and didn't say nothing until check out ?

The Room was not worth...

Liked: Location was nice
Disliked: Room quality and cleanliness was not worth the price. Paid for a deluxe King room, the room was standard and had a horrible view unlike what was requested. Restaurant service could have been better.

A good experience, know different...

Liked: the location good, a walking distance to lake, easy access to road, walking distance to many places at downtown,
Disliked: no break fast included, there is restaurant at lobby or grocery store but no part of room cost.. No fridge at room for personal food. For a mistake we first went to McCormick place hotel, and have to pay $23 for parking just in and out, then move ahead to regency hyatt. the staff was unable to help with this matter. even is the same brand hotel.

Exceptional

Liked: Everything!
Disliked: Nothing!

Fabulous