Liked: Check in and out was a breeze.
Disliked: Went to lounge for a drink after returning from a wedding. Hoping to get a snack/appetizer but we were told the kitchen was closed.

Liked: Very clean and very friendly and helpful staff.
Disliked: No public pool or hot tub. Also, no free wi-fi in the room.

The hotel was great, as was the service!

Liked: Location; classy place; service; great lobby.
Disliked: Nothing.

We have stayed there before...

Liked: Comfy bed. Great location. Helpful staff.
Disliked: Our room wasn?t completely clean when we checked in.

A good expeience which I...

Liked: High quality and elegant.
Disliked: WiFi was not stable.

Meh.

Liked: Really good location, nice staff, they brought us a humidifier at 3am...
Disliked: We stayed in a high floor room in the west tower. The hotel is insanely big. Our room was really dusty, there was stuff on the wall next to the bed, and it was really dry. Like...really...dry. itchy skin dry. Kind of annoyed that due to the mini bar we couldn't use the fridge.... also the water pressure was sucko. $69 parking. (P.S. theres a garage literally next door for much cheaper) also we could hear everything through the bathroom wall next door....

Sleeping on cloud nine!

Liked: The room was amazing and the bed... my boyfriend and I loved how soft and comfortable the bed was. We got a king bed room on the 30th floor. The view, amazing. I felt like I was oncloud nine. There was nothing bad to say about the hotel except that it was so big that I got lost sometimes. Lol! Absolutely loved my stay!

Disappointing

Disliked: The staff directed me to Millennium Park instead of Park Millennium for patking. Its extortionist price and no-drive-in-and-out policy deprived me of mobility. The room had insufficient room for two adult luggage bags. A room service tray left near the door by the previous guest wasn't picked up for a whole day. The bed had no spread.

Exceptional

Liked: Location, beds, view
Disliked: Parking

Chicago marathon

Liked: The Location the staff and the breakfast were awesome I would definitely stay here again if I was in Chicago.
Disliked: The only thing the hotel was missing was a pool , plus the bar was a little bit more expensive for drinks than other places.

Exceptional

Liked: The location is pretty good, the facilities too. The staff was always nice and welcoming.
Disliked: Everything was great!

Fabulous

Liked: Large room, very clean and comfortable
Disliked: Expensive