Liked: Check in and out was a breeze.
Disliked: Went to lounge for a drink after returning from a wedding. Hoping to get a snack/appetizer but we were told the kitchen was closed.

Liked: Very clean and very friendly and helpful staff.
Disliked: No public pool or hot tub. Also, no free wi-fi in the room.

The hotel was great, as was the service!

Liked: Location; classy place; service; great lobby.
Disliked: Nothing.

Liked: Great location lots of amenities.
Disliked: Rooms in West Tower starting to date a little but still very comfortable and clean.

Liked: It was so close to Michigan Ave & all downtown has to offer & the staff was amazing!
Disliked: No

Liked: Largrooms

Liked: Location

Liked: Comfortable public seating areas scattered throughout 2 level lobbies. Location is excellent.

Liked: Location! Location! Location! We were able to walk everywhere we needed to go. There is a great little grocery store ( Bockwinkels) right behind the hotel and also a fabulous restaurant ( Colombus Tap) less than a five minute walk. I would recommend both
Disliked: We were a group of six with 4 rooms and everyone had a room on a different floor - I thought that was bizarre. We asked for rooms at least on the same floor but told no ( hotel wasn't that busy either)

Disliked: Hotel room had dirty sheets on the bed. When asked to change in the morning the maid acted like she was offended for the request

Liked: good food
Disliked: I have to pay parking so expensive $ 155.

Liked: The location, but the lyft drivers could jot find it so that was stressfull
Disliked: Cleanliness. There was trash on the floor when I had arrived and the simplicity in a hotel is taken away by this ones different towers