My family stayed with Hyatt Regency Buffalo while attending the gold medal game at the World Juniors Hockey tournament. A cab was ordered but was being delayed. The parking attendant was so considerate that he personally drove my family and another couple to the game! Very thoughtful! Thank you!

Liked: Friendly, helpful staff. Very good experience.
Disliked: No low points.

The hotel and staff were very nice. I was surprised that the rooms did not have more towels and more coffee. We had to contact the front desk concerning in-room ordering and to get more coffee brought up to the room.

Liked: Staff friendly and efficient. Very fancy and clean atmosphere.
Disliked: Rooms pretty basic.

Liked: Room was clean; staff was nice.
Disliked: Restaurant service was horrible! Housekeeping knocked on the door at 8:30a.m.

Staff were friendly and helpful; bed was very comfortable; room was clean.

Very nice hotel; staff friendly and helpful; rooms were user friendly; would recommend - great experience.

Liked: Great stay.

Room very clean and bed very comfortable. Loved the trolley - we used it everyday. Left car parked and the trolley brought us very close to First Niagara Center for concert. Found staff to be extremely helpful and courteous.

Liked: Other food options available using trolley.
Disliked: Food very expensive in hotel.

Clean; very close to many attractions. Roof top pool in the winter was a plus. Very helpful staff.

Liked: Rooftop pool.