Hyatt Regency Baltimore Inner Harbor Guest Reviews
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|0.5 miles from Baltimore centre|
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Robin, Dover, visiting Royal Farms Arena Wed, 16 July 2014
Liked: Beautiful; clean; very friendly and helpful staff.
Elizabeth Tue, 18 June 2019
We were very pleased with...
Liked: Within walking distance to many venues. The room and bathrooms were clean and fairly large. My husband enjoyed the large TV in the room. The parking garage was convenient but not free.
Disliked: Food/drink costs were a bit high for the quality.
Diana Sun, 16 June 2019
We enjoyed our stay but...
Liked: Great location, nice comfy rooms, most staff very friendly and helpful.
Disliked: Property was in renovation for several days putting the restaurant and bar out of commission for several days of our visit. Although alternate arrangements were made it was very inconvenient and not as enjoyable as if the aforementioned had been business as usual plus very noisy with the construction going on. I also ordered room service one morning at 5.20am and at 9am it had never arrived. Apology from front desk was not sincere and no compensation was offered. Hotel is pricey for what it offers and restaurant was also expensive.
Robert Fri, 14 June 2019
World Class Customer Service!
Liked: The beautiful view from the room
Disliked: Can?t think of anything
Anonymous Tue, 11 June 2019
Liked: We often stay here when we go to Baltimore. We appreciate the convenience of 24-hour service, the fact that the market for snacks stays open most nights and food delivery is available when it is closed. Best of all, the food in the hotel restaurant is excellent.
Anonymous Mon, 10 June 2019
Liked: Check-in staff was very professional; also staff in the Regency Room
Disliked: Bed was not made or room cleaned on 2 of 3 days. Surprising for a 5 star hotel.
Anonymous Sun, 9 June 2019
Liked: Beautiful property with an excellent staff. The pool was immaculate and enjoyable and the proximity to harbor can't be beat!
Disliked: Wasn't thrilled that we had to pay for parking. And we were surprised that there was no microwave in our room.
James Sat, 8 June 2019
Dorothea Thu, 6 June 2019
Front desk staff very pleasant...
Liked: Food was great, bed was comfortable.
Disliked: Not enough towels and wash clothes, supplies should be according to the # of people expected to stay. 1shampoo, conditioner, shower gel, no shower cap, cups and tea used but not replenish. 1day ok but after that it should be noticed.
Sharlice Wed, 5 June 2019
Disliked: NEED TO HAVE MICROWAVE IN ROOM.
Trueq1 Wed, 5 June 2019
Liked: Austin Yard Service and cleanliness any possibility great job