Hyatt Regency Atlanta Guest Reviews
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|1.3 miles from Atlanta centre|
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Mark, Montgomery, visiting Variety Playhouse Tue, 23 May 2017
The hotel was convenient to lay your head for the night.
Liked: Check in was prompt and simple. The room was adequate.
Disliked: The room was small; there were candy wrappers on the floor underneath the foot stool and bed frame; the pillow cases were stained.
Nancy, Cordele, visiting Masquerade Atlanta Wed, 4 March 2015
Liked: Everyone was so courteous. And the valets were extremely fast!
Allie, Buford, visiting The Tabernacle Atlanta Fri, 20 September 2013
My boyfriend and I chose to stay at the Hyatt Regency in Atlanta for one night because we were attending a concert at the Tabernacle. Great choice. Wonderful hotel to stay at for minimal stays. The Tabernacle was about a 5-7 minute walk to/from the hotel, no hills. It was excellent. If you request a balcony/city view, don't expect to be able to sit outside on patio chairs and look at the skyscrapers. The "balcony" is literally just a glass window that slides open. However, other than that, it was a great room. Definitely the perfect hotel for a minimal stay. Recommended. And I will definitely be staying at the Hyatt Regency again.
Liked: Great city view; fabulous customer service.
Disliked: Small Room and "Balcony".
Vivian R, Atlanta Tue, 21 February 2012
For a four star hotel - not the greatest bang for your buck. Food, room service, bar was great. Parking was horrible. Sink was beautiful but leaked. Check in delay was over an hour. Could not bring up a luggage rack w/o the bellman having to take it immediately. NOT 4 star service.
Liked: Room service
Disliked: A few things
Ivy Fri, 15 February 2019
Chuck Wed, 13 February 2019
Great location and atmosphere, but...
Liked: I was born in Atlanta and remember the Hyatt Regency and that Polaris as being THE place in Atlanta. I really liked the energy and the life that has been pumped back into the property. Great!
Disliked: On this occasion, we were given a room in the Radius Tower. This rooms in this tower are extremely small and are really only practical for single guests. There is not enough room for a couple to be comfortable. That was quite disappointing. I have stayed in the Atrium Tower before and had a much better experience there.
Furmeicia Mon, 11 February 2019
Thanks to customer service they...
Liked: The room was nice
Disliked: I really liked the hotel itself but the staff is unprofessional in a couple of ways. For 1 I told them when I came in that I was paying for the room ONLY with my card and separately for incidentals/parking fees with a cash deposit, the guy stated that he had that taking care of. I checked out 2/10/19 and the lady that checked me out charged my card for the parking and all she could say was we are sorry it?ll be credited back in 5 business days. So there was nothing left to do there. Well I woke up this morning and my account was charged again for the breakfast that was included with my paid hotel price, I called and the lady told me that she was sorry and it will be credited in 5 business days also. The customer service is poor all they do is say sorry because they have to but really don?t mean it. I will not recommend this hotel to anyone and I will not be staying here again
Troy Mon, 11 February 2019
Liked: Room was nice.
Disliked: Left my keys in the room and cant get a hold of anybody at the hotel.
Cheynera Mon, 11 February 2019
Very relaxing and cozy.
Liked: It was very nice. Very welcoming and cozy. Staff was great!
Disliked: No microwave
Susan Mon, 11 February 2019
Angel Sun, 10 February 2019
Will not stay at this...
Liked: The location was good.
Disliked: I requested a city view and did not receive any thing near it. I requested a double bed and it was a queen corner off room that made me feel clostaphobic. I got nothing for the rate that I paid. Called the hotel at least five times prior to arrival and no one answered all five times that I called.
Robert Sun, 10 February 2019
Liked: Great location and rooms. Very clean.
Disliked: $40 for overnight parking that was not clear in the reservation.
Aleaha Sun, 10 February 2019
Liked: Friendly staff great room great view
Russell Sun, 10 February 2019
Disliked: I wasn?t offered breakfast. The a/c and heat was not functioning properly so we sweated half the night and froze the second half. The ice bucket was not changed and had a used consumer in the bucket with ice and water in it. So we drank our mixed drinks hot. I used Stub-hub for my tickets to the concert and my tickets said $50 discount at your facility but it was denied. Terrible experience for the price