Exceptional

Exceptional

Overall I'm very happy with...

Liked: Hotel located in a safe, high-end location. Staff was very friendly and professional. The hotel and my room, especially the bathroom, were very spacious and modern in design. Breakfast selections were generous and food quality very good (however, due to my lactose intolerance I skipped most selections since I could not tell what was safe for me to eat - would be good to provide food labels).
Disliked: Due to being in Mexico, I had to brush my teeth using bottled water instead of tap water; this was inconvenient. Also, sometimes it was hard to get the elevator room key reader to accept my floor number.

Very relaxed stay to be...

Liked: Wonderful room with an excellent bed. The staff was very helpful and kind.
Disliked: Be aware that the rooms at the Andares side of the building can be more noisy during the evening and night.

Very good

Exceptional

Very good

Great location that could be...

Liked: The location is excellent and the staff good.
Disliked: The showers were awful. Either boiling hot or very cold. Twice the rooms were not made up which meant we had no water or fresh towels.

Exceptional