Hyatt Regency Albuquerque Guest Reviews
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|0.2 miles from Albuquerque centre|
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Anonymous Thu, 11 October 2018
Anonymous Tue, 9 October 2018
Liked: Entire staff was friendly and helpful.
Disliked: Our tv didn't work, not sure if it was the batteries in the remote. Also our bathroom didn't have a toilet paper holder for the first two days. Also, ice bucket didn't have plastic bag one of the days so we used glasses to hold our ice. These things wouldn't keep us from staying here. We stay here for the balloon fiesta. We couldn't get that fourth night so we stayed at the Hyatt Tamaya.
Simon Tue, 9 October 2018
Anuja Tue, 9 October 2018
Overall, I mostly enjoyed the...
Liked: Staff are all very friendly and accommodating. I appreciated their responsiveness and professionalism. Size of room was huge for this New Yorker, a definite plus. Bed was very comfortable, and I had a good night's sleep. Also, for what I needed to do in ABQ, this location was excellent.
Disliked: Terrible smell (sewage smell) in my room. Hotel was very responsive and polite, and I was moved to another comparable room. Keycard kept deactivating with new room, had to deal with that multiple times, locked out of room, waiting to be let in. The shower situation is really not cute. Bathrooms from the 80's. Hurt my hand trying to pull switch from bath to shower. It was sort of like the light version of the opening cab driver scene from the Bone Collector. Ouch! Hotel bathrooms very dated.
Sue Tue, 9 October 2018
Was an ok stay.
Liked: Convenient to wear I needed to. Valet parking. The provided coffee.
Disliked: There were four of us and each day we only got three towels. There was no soda machine on our floor. Night time parking on weekends was terrible requiring me to drive for long periods to find a space. We had two water glasses upon check in and they were removed the next day. We never received glasses again.
Jesse Mon, 8 October 2018
Susan Mon, 8 October 2018
Disliked: This was the worst Hyatt I've ever stayed at. There was not enough staff to support all the guests staying for the balloon festival. They did their best to accommodate but they were clearly stretched thin. The valet couldn't provide a luggage carry on arrival. We had to schlep the bags to the room ourselves. The amenities in the room were sparse and there was not a safe in the room. The room also smelled unpleasant. The worst Hyatt ever.
Terence Sun, 7 October 2018
Kimberley Mon, 1 October 2018
Disliked: No running water midnight until 5am. Although this was something the staff were aware would happen, we were not advised at check in, and I can't shower with bottled water. I was under the impression I was staying at a top hotel, not camping without access to running water. Very very disappointed, will never stay with Hyatt ever again. And I'm sure you're well aware that word of mouth is a powerful tool.
William Sat, 29 September 2018
Liked: Excellant breakfasts!