Hyatt Place West Palm Beach Downtown Guest Reviews
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Write a review
Bonnie Sun, 29 June 2025
convenient
Liked: breakfast
Disliked: very little room to walk around the bed. An overweight person might not have been able to walk around the bed due to the cramped space.. Wish more meals than breakfast had been available.
Ryan Sat, 28 June 2025
Exceptional
Thomas Thu, 26 June 2025
Very good
Liked: Location
Disliked: Wish the restaurant was open till midnight as stated on website. Convenient after Kravis Center performance.
Ernesto Thu, 26 June 2025
Exceptional
Mariama Thu, 26 June 2025
Very good
Carlos Tue, 24 June 2025
Nice room
Liked: Nice size and comfortable room
Disliked: 1 of 2 elevators broken. The one working took a long time. Restaurant closed Saturday night
Anonymous Wed, 18 June 2025
I could had stay a...
Liked: great staff!!Crystal was amazingly helpfulthe bar was amazing
Anonymous Mon, 16 June 2025
Best experience. Everything was wonderful.
Liked: Everything was fabulous, the staff, the breakfast and location. 10 out 10 will recommend and visit again!
Disliked: Only one elevator, but they were working on it.
Anonymous Thu, 12 June 2025
It was fair
Disliked: The elevator was out for the whole 3 days I stayed at the hotel. Breakfast staff have an attitude. Cleaning service only replaced the towels. I was surprised they didn’t have a pool.
Karen Mon, 9 June 2025
Horrible, Inconvience, Frustrated, Dissapointed, I...
Liked: Location and cleanliness, cleaning staff was ver friendly and ladies at front desk were awesome.
Disliked: We arrived Zohar Friday and checked in. There was only one elevator available, the other was OUT IF ORDER THE ENTIRE TIME I STAYED. This meant that staff and guest had to use the same elevator which made it very slow and long to wait for. We asked staff member about the elevator and was told it had bn out and that the manager didn t wanna call corporate because of cost issues. That manager never once acknowledge guest when we were eating breakfast to give an update or offer any consolation or acknowledgement of issue. Everyone has been forced to call corporate and file a complaint. My family came from North and central Florida for a funeral and this didn t make it any better. We had kids, the hotel was packed because of convention in town, the one elevator in use was overcrowded, guest were frustrated, tempers were challenged, etc. I m 65 years old and this has bn the worst stay ever in my life. The only way to make this right is a refund!!!! I even contacted the corporate office for Hyatt Place to file a complaint. The only way to make this right is my money back….