Hyatt Place West Palm Beach Downtown Guest Reviews
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Velazquez Tue, 8 July 2025
Exceptional
Lakeshia Tue, 8 July 2025
This hotel was great as...
Liked: Breakfast was wonderful with a great selection! Location was awesome and very close to restaurants and malls. The staff was amazing and helpful with luggage ect.
Disliked: Elevator was out so long waits with one working but they were very informative about repairs. complimentary
Anonymous Mon, 7 July 2025
Good
Liked: Breakfast was terrible, did not taste good
Disliked: I stayed for 3 days, I had to go find housekeeping to take my trash out . No one sheets changed .
Mary Mon, 7 July 2025
Will not book again
Liked: The location was great. Close to restaurants and activities
Disliked: The customer service was horrible,rooms only serviced on request, and then it’s still not done. Parking expensive and then limited spaces. Employee didn’t speak much English so hard to communicate. Breakfast is the worst. Elevator was broke, so very long wait times
Bertram Mon, 7 July 2025
Very good
Liked: Location was great, breakfast was amazing!
Disliked: The aircon was very loud so it impacted my sleep, I like my room cold but had to turn it off because of the noise.
Jody Sun, 6 July 2025
Disappointing
Disliked: One of the elevators did not work, long lines for the one elevator that worked. Stairs was not a good option since we were on the 5th floor
Maria Sun, 6 July 2025
Very good
Steven Fri, 4 July 2025
Very good
Lakeshia Fri, 4 July 2025
Excellent stay to relax
Liked: Location was excellent walking distance to shopping area and restaurants.
Disliked: Elevator was down
Anonymous Mon, 30 June 2025
Total ripped off.
Liked: The room was as expected.
Disliked: It cost $30 extra to park at the hotel WTF! The elevator was slow as hell. They only have one working elevator since the other one is broken. The price was way too high. I'm never staying here again