Hyatt Place Washington DC/White House Guest Reviews
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|0.1 miles from Washington centre|
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Kim Thu, 13 May 2021
Liked: 1) Location, location, location. 2) Staff was quick to respond to calls concerning keys that didn't work and requests for more coffee for the second day.
Disliked: 1)Room temp never got any lower than 79.3. I was assured someone would fix the problem while we were out. When we returned the temp was 80.1.2) Room was cramped, with little space to get luggage out of the way.3) In every other place I have stayed, there is fresh coffee 24 hrs. a day. There was no coffee here after around 10am.4) This hotel is desperately in need of a bellhop!
Antonio Thu, 13 May 2021
Liked: Everything was very good except......
Disliked: PARKING!!!!!!!! I literally had to walk 2 city blocks from the hotel to the nearest parking garage because on street parking was a no go unless you had a permit in this particular area
Louise Thu, 13 May 2021
Good location, helpful staff
Liked: Helpful staff - referred to IT to troubleshoot why I couldn't join a Zoom work call on West Coast so 11pm here. Terrance fixed the problem and walked me through steps.
front desk moved us to a room with a window as first one assigned had no window
Disliked: the breakfast food too packaged and sweet limit of 3 devices on internet charge for early check in
Sharon Thu, 13 May 2021
Great stay! Lots of fun
Liked: Great location! Walking distance from the white house and museums
Shruti Thu, 13 May 2021
Adrienne Thu, 13 May 2021
Yolande Wed, 12 May 2021
Mary Tue, 11 May 2021
Sharon Tue, 11 May 2021
Liked: The staff here are very knowledgeable of the area and friendly. The valet is a SUPER AWESOME PERSON.
Disliked: Didn't like that no one came to clean the room after I was gone all day. At the least they could have gave us clean towels and taken the trash. Didn't care for the fact that 8 to 10 big steel beams where anchored to the building and the building next to it to keep them from falling in on one another. Didn't care for the fact we had a corner room with a view of the nasty back allie. With the dumpsters in it. Nothing pretty about that. Didn't care for all the homeless people sleeping in the door ways. Got begged for money every time I left the hotel. Didn't care for the fact breakfast was supposed to be included. Well what we got was a stale Danish, yogurt, a fruit piece with a juice in a brown paper bag. Now that's class. Didn't care for the fact that it cost $57.82 a night to park and that was on top of the $219.84 a night for room. All I can say is I spent $1200 for a day and a half of nasty.
Stefan Tue, 11 May 2021