Good

Very good

Liked: The locatio
Disliked: According to the State of Hawaii guidance, anyone arrives to the airport without a COVID19 test or result will automatically need to be quarantine or immediately needs to return to the original airport. Although I show the hotel staff our COVID19 test is negative at the hotel, they still treat the guest like they have COVID19 positive. They didn?t gave us the hotel keys...., so disappointed

Would stay here again. Beautiful...

Liked: Grab and go breakfast was convenient
Disliked: Had a disabled bathroom and didn?t like the shower set up. No exhaust fan in the bathroom. Parking was a little inconvenient had to park across the street.

Elevator

Liked: The receptionist was friendly and comfy beds
Disliked: Elevator didn?t work, breakfast was cold, room service was not prompt

Exceptional

Liked: staff,location,
Disliked: breakfast can be improved

Passable

Exceptional

Exceptional

It was the best hotel...

Liked: The staff was so friendly and so helpful. I love the idea that I could go down and get hot coffee with real cream to drink in the morning. The staff was so kind to me
Disliked: I didn't think it was fair that we had to pay for parking.