Hyatt Place Waikiki Beach

Very pleased, accommodating staff and...

Liked: The hotel was beautiful with a close proximity to all the beaches in Waikiki. The staff was extremely friendly. The breakfast was great, it was busy, but my family of 5 was able to find a table to eat at all week with no issues. Housekeeping kept us stocked with clean towels daily. The lobby lent out boogie boards and chairs. We all had a great time. Would highly recommend. Previous reviews stated the elevators were slow, but we didn’t have issues. We did opt for the stairs more often just because we were on the 2nd floor. Also they offered lei making! So cool! Thank you to the friendly staff!
Disliked: The laundry room was a little pain. Only 3 washers and the 3 dryers were out of order by the time we left. I was able to use 1 of the dryers even though it said out of order but only after I paid money on 2 others that ended up blowing cold air.

Very good

Liked: Perfect location, walking distance from Waikiki Beach
Disliked: Breakfast area near the pool isn’t clean.

Superb

Liked: location was excellent
Disliked: Many ants in our room on the wood tables. staff came in to help, but they did come back. we used Lysol wipes to help rather than having the staff coming back everyday. This is why I give a 9, which is still an excellent score.

They new room Also had...

Liked: The location was really good
Disliked: Our room had cockroaches, I told them about it and they came and sprayed the room with roach spray .. we came back to get ready and it the room smelled like pesticide/raid or what ever they used.. all of our stuff smelled like that it was horrible I got a headache from the smell .. they transferred us to a different room with a better view… they do not have a pool it’s being renovated so we have to go next door it’s supper packed.. they supposedly let you borrow chairs and pool towels they never have any available.. to be honest I was expecting more, since it’s in Hawaii and it’s supper expensive I just couldn’t get the idea of the cockroaches out of my mind, I can’t imagine in the breakfast where they keep the food .. it was a disappointment and they always blame that we booked through booking that they couldn’t do more for us .. to next time book with them.. which we will not be staying there I had a headache from smelling the fumes they fumigated the room with

Thank you for all staff...

Liked: Lokasyon oda manzara personel

Exceptional

Liked: Customer service was great especially Leslie and Triston. Location was ideal and best
Disliked: Breakfast needs more variety and the birds are a nuisance to eat around. Breaks area should be closed off. Laundry cost me 24 dollars to wash 2 loads and the dryer so.not dry the clothes.

Superb

Superb

Liked: The location, friendly staff, breakfast and cleanliness
Disliked: Elevator is slow

Superb