Hyatt Place Waikiki Beach

Superb

Liked: The location, friendly staff, breakfast and cleanliness
Disliked: Elevator is slow

Superb

Nice location but housekeeping and...

Liked: Location was close to the beach which was great.
Disliked: Of the two available elevators, one was broken for over 7 days, a critical safety hazard for a hotel with so many rooms and guests. The staff was rude and did not communicate well. Although we were told guests were offered beach towels and umbrellas daily, we never received any. We were also denied access to the lobby bathrooms. During breakfast, we were constantly swarmed by birds that left droppings all around the eating area.

Good

Liked: Nice decent location and good service.
Disliked: There are only two lifts and one has not been working for some time. The service staff also have to use the one remaining lift. Management could do better I feel.

Exceptional

Liked: The staff was friendly and genuine.
Disliked: The noise from.maintenace

The staff was friendly and...

Liked: I loved the deluxe room with 2 twin beds and sofa bed with an ovean view on the 14th floor.
Disliked: None.

Good

Could be much better

Liked: Good location , rooms with good space
Disliked: Breakfast availability of items was a problem even at 8 am. Spread was not great. Crowded I'll maintained dining area infested with birds. Lift was constantly engaged with average waiting time of more than 3 minutes.

Exceptional