Hyatt Place Topeka Guest Reviews
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|6.8 miles from Topeka centre|
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Curt Fri, 29 September 2023
Front desk person very kind...
Liked: Friendly lady at check in
Disliked: I was not able to get my own key to the room because the key machine was broken so the lady had to escort everyone to their rooms. I had to leave my cart with personal items in a back room since once I got to my room I had to use the lock to keep the door open. Then go back down stairs park my car then bring my cart up to the room. Very challenging for front desk person and for the guest.
Donna Thu, 28 September 2023
Do not stay here
Liked: Not a thing!
Disliked: It was dirty, card reader card machine was broken sat there in lobby waiting for them to let us in our room at 10:30 at night. Get to room tv didn’t work and the room was incomplete no dresser’s very strange. Horrible place to stay. Very disappointed in this Hyatt Place.
Matthew Tue, 12 September 2023
Lupardus Sun, 10 September 2023
Liked: Not much. While pulling in I drove into a massive pothole. Once inside the staff moved slow to assist me.
Disliked: The room had all hard floors, and the bathroom was extremely small. So small the fresh towel rack was in the shower. The breakfast was extremely limited and lacking. Overall it was way over priced compared to my other stays in topeka.
Kimberly Sat, 9 September 2023
Nice staff .
Liked: The location and the lobby bar are perfect.
Disliked: The parking lot is terrible -huge craters- Need more outlets and USB outlets near beds. No full length mirror in room! No ice in ice machine on our floor.
Gary Fri, 8 September 2023
Liked: The room was newly renovated and the bed, pillows and room were comfortable.
Disliked: It was under construction which was not identified at booking. There was no hot breakfast.
Michele Thu, 24 August 2023
Disliked: Renovations being done and no hot breakfast
Penny Thu, 24 August 2023
I was very disappointed since...
Disliked: The hotel was undergoing remodeling so multiple amenities weren’t available. There wasn’t a hot breakfast, only a grab and go continental breakfast. The room was very dusty. I could write my name in the dust on the lampshade! I realize they were in the middle of a remodeling, but quite a few places still looked beat up and not well maintained. When I booked there was no mention of the remodel or lack of stated amenities. When I told the front desk staff about the dust in the room, he just said “okay, I will tell the cleaning staff.” He didn’t even apologize or say anything else. Seems that more training in customer service would be valuable. The room didn’t seem finished at all. There wasn’t a microwave and there was a vacant odd space in the room like it wasn’t completed yet. I will not be staying at this hotel again.
Tonya Wed, 23 August 2023
Liked: It was close to I70
Disliked: Was suppose to be handicap accessible yet had linoleum floors! VERY DANGEROUS for an amputee! No carpeting, no hot breakfasts, pool was closed, shower was broken, bathroom sink was broken, bed was super uncomfortable, no phone or coffee maker in room, refrigerator didn’t keep anything cold & we forgot one tooth brush and they didn’t even have that!!! HORRIBLE STAY!!
Peggy Sat, 19 August 2023
Adequate but well below Hyatt...
Liked: Clean. Comfortable beds.
Disliked: It was under construction. That was not disclosed prior to booking. Room was spacious but empty of most comforts. Clearly waiting for the new furnishings. No hot breakfast due to remodeling. Coffee was like weak tea. Horrible.