Hyatt Place Tampa Downtown Guest Reviews
Write a review
|7.5 miles from Tampa centre|
Write a review
Jolomi Mon, 18 October 2021
Alexandre Mon, 18 October 2021
Liked: Great location, Quality hotel and amazing customer service
Abigail Mon, 18 October 2021
Liked: Hotel was beautifully decorated, friendly staff, very clean room.
Nelson Sun, 17 October 2021
Liked: I loved all
Disliked: Loved all
Karen Fri, 15 October 2021
Emani Thu, 14 October 2021
Alishia Wed, 13 October 2021
Could?ve been great, but fell...
Liked: The location was perfect, walking distance to the arena and the room was very spacious. The building looks new and the furniture was new and very comfortable.
Disliked: When we arrived an hour past check-in time, there were 4 staff members working the front desk, but only one member checking people in. The line was backed up, but we had patience and didn?t mind. It was clear though that everything was very disorganized. We booked a 2 Queen bed room and were told that our room wasn?t ready yet, but we could take a King room. This would not accommodate our party, which is why we booked 2 Queens in the first place, so we politely declined. We were told the room may not be ready? and then were given no time frame as to when it would be. We reluctantly debated taking the King room after about 15 minutes of the girl silently trying to find us a queen room to no avail. Several other guests were coming to the desk stating they went up to their rooms, and upon entering the room it was not cleaned. After about 30 minutes of trying to check in, we were given a 2 Queen Bed room like we?d requested. When we got up to the room it was hot and muggy, the a/c was not cooling down, and never really did through the night. It also smelled so strongly of cigarette smoke. We wanted to go request a different room, but after so much hassle we decided to just stick with it so we could make it to our event on time. I really liked the hotel itself, but the disorganization of the staff, the punctuality of check-in, and cleanliness of the room was very disappointing, especially for the cost.
Laura Tue, 12 October 2021
Claire Mon, 11 October 2021
Disappointed would be under rated...
Disliked: Had to wait 2 hours for my room with no sorry or offer for compensation. Room was ready was clean but hadn't been inspected
Carol Thu, 7 October 2021
Liked: Location and decor of the hotel
Disliked: Parking garage had limited midsize vehicle parking spots.