Hyatt Place St Augustine Vilano Beach, St Augustine

Fabulous

Liked: The location. Close to beach and 2blocks to tiki bar
Disliked: Bar closes early

Good

Disliked: Breakfast was mediocre compared to lesser hotels

Overall it was ok, however,...

Liked: The room was pretty large in size. The hotel is brand new.
Disliked: We arrived at the hotel at 10 PM and proceeded to take our luggage out of the vehicle. We were greeted by a valet. I told him I won't be using valet services. The valet insisted that it was required to use the valet, that we would be charged whether we used the valet or not, and that overnight street parking was illegal. He also stated that people have been observed looking into the parked vehicles, suggesting possible criminal intent. There are no signs indicating that parking is unlawful at any time around the hotel. Many other vehicles were parked outside as well. As I walked inside to the front desk to inquire about this policy, the valet proclaimed that I had to move my vehicle within 10 minutes. The attendant at the desk also stated that overnight street parking was illegal, per town ordinance. I insisted that I will not pay for valet, a service that I will not be using, and that I will be parking on public streets. Booking advertised the hotel as not having any parking at all and not mentioning a required valet fee of $25.99 plus tax per day whether it is used or not. The attendant "did me a favor" and did not charge for valet at all. I safely parked on the street for my five day stay, without incident. Anyone who experienced this similar interaction should demand a refund.

Superb

Liked: It was great and in a good location

Very good

Love this place !

Liked: We love this placeStaff is friendly, hotel is nice and clean and everything in good conditionHighly recommend !
Disliked: Absolutely nothing

Wonderful and relaxing!

Liked: Loved the room and bathroom. Loved the seating area in the room too! Pool was great too!
Disliked: Not that we didn’t like it, but…. just wondering why only Spanish music was playing with in hotel and by the pool? Would have liked a variety of music playing.