Superb

Exceptional

Disappointing for the price. The...

Liked: I didn’t have time for breakfast but the food looked nice
Disliked: The TV didn’t work. Desk said arrows don’t work, try downloading the app. The app allow you to change the channel but is just a list, not the menu of the programs. Only 1 tiny real soap show w only liquid soap; no option for big bar soap. Rooms are not vacuumed only tidy. The lobby was so crowed all 4 times I needed to sit down. Desk clerk said there were a couple teams (who didn’t have activity that day) and the other area was a private business meeting.

We did not enjoy our...

Liked: It was okay
Disliked: Your facility needs updating! The lighting is terrible, old and dim. Our shower had black mold as well as the baseboards. All the wood doors, mirrors were so beat up. The carpet was stained. The tissue and toilet paper was so cheap!!

Good

Liked: Great location, loved the breakfast provided daily, staff was friendly, helpful and gave us useful information
Disliked: Bathroom floor tended to be wet despite adequate cover from shower curtain ?possibility of a leak

Exceptional

Liked: Good location
Disliked: Nice room great location

Room 103 was not habitable...

Disliked: We checked in Sat., Nov 11 at 7 p.m. on a reservation through Booking.com We were assigned room 103. When we entered the room all appeared to be in order but there was a musty odor. My wife set her cloth duffel bag on the floor. When we took our shoes off to relax the carpet was soaking/drenched wet. I returned to the front desk to make them aware of this. Again, I was told that the hotel was sold out and that was the only room that was available. Hector asked if I was made aware that the carpet in the room had been clean that day and that staff had been attempting to dry it all day. I was not told of this. Hector noted my report and told me that Riley would reach me in the morning. We were not able to take our shoes off during our stay because of carpet condition. I did not hear from Riley and went by the front desk twice the following morning. I was then told he would be in by 10 a.m.

Superb

Good