Hyatt Place San Jose Downtown Guest Reviews
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Priscilla, Cottonwood, visiting San Jose Civic
From the moment we were greeted in the lobby, the staff was amazing. We were all laughing and joking. The room aside from the shower was amazing. Quiet. I even left an item in my room - they are sending it to me as I type. We will be back.
Liked: We came to see a concert - it turned out the venue was right next door. So awesome!
Disliked: The bathroom shower had little pressure and would back up around your ankles.
Anonymous Tue, 22 July 2025
Relaxing
Disliked: Parking or entrance to the property was hard to find
Doris Mon, 21 July 2025
Parking situation made our stay...
Liked: Clean rooms and good sound machine to tune out the train and planes flying overhead.
Disliked: The parking was awful. The garage was very clean but you had to use a printed ticket to get through a gate and then a large garage door. Twice it didn’t work and there was a long line of cars to go in and out of the garage. Nobody picked up at the front desk when we called for help. This lead to a lot of frustration. We also had someone on our floor smoking in the hallways and our room smelled like smoke. Nobody picked up the phone when we called the front desk again.
Raya Sat, 19 July 2025
Very good
Jose Fri, 18 July 2025
Exceptional
Steven Wed, 16 July 2025
Superb
Liked: Convenient, clean and friendly staff
Trista Wed, 16 July 2025
Very good
Karla Tue, 15 July 2025
Very good
Jack Tue, 15 July 2025
Passable
Liked: Aesthetic wise good
Disliked: I didn't like how the bathroom shower doors kept sliding open and clogged shower drain.
Liao Sun, 13 July 2025
Very good
Georgianna Mon, 7 July 2025
Stay here; it’s lovely!
Liked: Everything
Disliked: Nothing