Hyatt Place San Antonio-North Stone Oak Guest Reviews
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17.1 miles from San Antonio centre |
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James, Wills Point, visiting The 1850 Settlement Mon, 10 June 2019
Liked: Comfortable bed.
Disliked: Hair in shower drain; no whole milk at breakfast.
Gabriel Thu, 11 April 2024
Exceptional
Gabriel Thu, 11 April 2024
Exceptional
Chatmon Tue, 9 April 2024
Pleasant
Liked: Location was great
Disliked: The room was a bit dusty in somePlaces.
Barry Thu, 4 April 2024
Exceptional
Marlee Tue, 2 April 2024
Liked: Rooms
Disliked: Not really
Justin Thu, 28 March 2024
Liked: Always clean and comfortable
Disliked: N/A
Robin Tue, 26 March 2024
Exceptional
Tiffanyboedeker Sat, 23 March 2024
Exceptional
Aaron Fri, 22 March 2024
Other then the drainage issue...
Liked: The environment was clean, very nice, & felt safe.
Disliked: I was traveling with my family a total of four I made it too check in the hotel around 10pm from SeaWorld, so it was straight to the shower we went I notice the drainage in the tub wasn’t working as I started to clean the tub (I always sanitize and put my own clean to any room) so I approached the front desk and notified the staff member that was working(African-American woman with a low hair cut) she phoned maintenance & proceeded to locate a snake which she suggested I use to unclog the tub. After I told her that was not my job I’m the guest I paid to be properly accommodated she gave me a puzzled look while shrugging her shoulders basically indicated that it’s not her problem if I wasn’t going to snake out whatever was clogging up the tub myself it wasn’t going to get done. I don’t feel that was the proper way to handle the situation even though she was overwhelmed with how busy it was in the hotel but that’s no reason to lack good customer service skills.
Debra Tue, 19 March 2024
Exceptional
Liked: My family enjoyed everything from the nice clean room.The customer service and the delicious breakfast each morning. We will definitely stay at this property again.