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Hyatt Place San Antonio-north Stone Oak eee
Hyatt Place San Antonio-north Stone Oak, 1610 East Sonterra Boulevard, San Antonio, TX | Area: San Antonio North - Stone Oak
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4.4
HOTEL RATING: 
EXCELLENT
4.4 out of 5 (253 Ratings)
17.1 miles from San Antonio centre
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Hotel Description
Free parking and Wi-Fi plus an indoor pool make the non-smoking Hyatt Place San Antonio-North Stone Oak a smart choice. All 126 rooms at this six-story Hyatt feature free Wi-Fi and remote printing 42-inch flat-panel HDTVs and mp3 docks plus mini-fridges coffeemakers sofa beds and bathrooms with granite countertops. Coffee cocktails and around-the-clock market snacks are among the dining options. Make time to float your cares away in the year-round indoor pool and perfect your form in the 24-hour fitness center. On-site parking is free and dogs are allowed for a fee. The Hyatt Place lies next to multiple restaurants and lands guests within a half-mile of Methodist Stone Oak Hospital. It's an 11-mile jaunt to the University of Texas at San Antonio and Six Flags Fiesta Texas. Head downtown and in 20 minutes you can be strolling the River Walk remembering the Alamo and shopping the entertainment district. The hotel is also located nine miles from San Antonio International Airport.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
B
Airport Shuttle
Other Amenities
` Business Center
` Free Internet In Public Areas
` Free Parking
` Pets Allowed
` Restaurant
` Swimming Pool
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Executive floor
` Hair dryer
` Internet services
` Fax/photocopying
` WiFi
` fitness center
` interconnecting room(s) available
` telephone
` alarm clock
` 24-hour food & beverage kiosk
` Accessible facilities
` Accessible room
` AM/FM radio
` Baggage Storage
` Breakfast served in restaurant
` Cable/Satellite TV
` Catering services
` Check-in kiosk
` Cocktail lounge
` Complimentary breakfast
` Complimentary buffet breakfast
` Complimentary continental breakfast
` Complimentary full american breakfast
` Complimentary in-room coffee or tea
` Conference facilities
` Deluxe continental breakfast
` Dinner served in restaurant
` Direct dial telephone
` Early check-in
` Efolio available to company
` Free credit card access calls
` Free local calls
` Free toll free calls
` Front desk
` Handicap rooms
` Heated guest rooms
` Individual Efolio available
` Indoor pool
` Interior corridors
` Iron
` Late check-out available
` Lobby coffee service
` Lunch served in restaurant
` Non-smoking Rooms
` Private bath or shower
` Remote control television
` Safe
` Security
` Street side parking
` Telephone jack adaptor available
` TV
` Voice mail
` Wakeup service
` Transportation services
` Free High Speed Internet
` Iron Board
` Free Internet

Hyatt Place San Antonio-north Stone Oak Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.4 out of 5)

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2.9

Okay - 2.9 out of 5

Maggie Sat, 6 April 2019

Will not stay there again

Liked: It was clean and the facility looks like new
Disliked: The A/C in my room wasn?t working properly, even though we mentioned it to manager twice he said he will put it on the computer notes so that at time of checkout we would get a credit and they did not. Also the pool had soo much chlorine that my daughters eyes were burning. Also breakfast is served to late on weekends

5

Exceptional - 5 out of 5

Jim Thu, 28 March 2019

Exceptional

3.4

Pleasant - 3.4 out of 5

Allena Mon, 25 March 2019

Overall the stay was okay,...

Liked: The rooms we're spacious.
Disliked: The rooms could use an update. For instance, the refrigerator in the room took some time to become cool, the area where the refrigerator was was chipped. There were some stains in the carpet. The bedding was a bit thin, including the comforter. I didn't realize there actually was a comforter until night 2. Also we stayed 4 days and 3 nights. We purchased breakfast with our stay. I have teenagers. Each day my 2 oldest 17 and 15 would go for breakfast before me. On day #3 they were asked if they were, " members" in order to get breakfast. I have no problem with them being asked, except that when I went after them I was never asked. I also ate breakfast in front of the front desk at the breakfast area, as the area was on the smaller side. I never saw anyone else asked to prove they were "members", nor was I asked myself self until I questioned the manager why my sons, 2 African American boys were asked for proof. I can understand asking people for confirmation but I cannot understand asking "certain" people. And the manager asked me AFTER I ate right in front of the desk and returned to my room. I was only asked by the staff AFTER I returned to question why my sons were singled out. I find this to be in poor taste and for that reason we will not book with this hotel brand in the future.

5

Exceptional - 5 out of 5

Josie Sun, 24 March 2019

Definitely a great spot

Liked: The friendly staff and clean hotel. Everything was very well kept.
Disliked: That we didn?t get to check in early. But wasn?t their fault. They were booked solid the night before

5

Exceptional - 5 out of 5

Ashantia Mon, 18 March 2019

Exceptional

Liked: The breakfast was great
Disliked: N/A

3.2

Pleasant - 3.1 out of 5

Anonymous Mon, 18 March 2019

Pleasant

Liked: The other staff where very nice the breakfast was nice I would preferred if they had a waffle maker where u can make ur own waffle and Bacon but less than that it was nice!
Disliked: The manager name John!! He was very rude to me!! Plus only one elevator was working. I wish their microwave was in the room where u don't have to keep coming out ur room if u want warm ur food up!!

5

Exceptional - 5 out of 5

Walter Sun, 17 March 2019

Good

2.3

Disappointing - 2.3 out of 5

Alfredo Fri, 15 March 2019

Disappointing

Liked: Amenities
Disliked: Staff seemed overwhelmed and stressed. The excuse was ?sorry we are busy but it?s spring break?. Spring break is not a surprise manager should prepare staff/ staffing. Number accordingly. First night bed was not freshened up I had to make contact with the made myself

2.9

Okay - 2.9 out of 5

Jeffrey Sun, 3 March 2019

Okay

Disliked: During check in we were told because we booked through a third party we weren't getting what we requested for a room. I booked a high floor king and the staff told me I was getting a high floor two bed queen for just my wife and I.

3.2

Pleasant - 3.1 out of 5

Sergio Sun, 24 February 2019

Will not stay here again....

Liked: Bed was nice
Disliked: EGGS WERE NOT FLUFFY...THE HOTEL STATED THEY USED REAL EGGS. .EMPLOYEE TOLD ME THEY BAGGED EGGS.... EMPLOYEE NEEDS MORE TRAINING

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Hyatt Place San Antonio-north Stone Oak 1610 East Sonterra Boulevard, San Antonio, TX