Hyatt Place Roanoke Airport/Valley View

Hyatt Place Roanoke - hotel was nice and clean; employees were friendly. I would stay again.

Liked: Good location.
Disliked: They are doing a remodel - it wasn’t bad. They had parts of the parking lot blocked off.

Joe went above and beyond...

Superb

Felt like home!

Liked: Everything! The staff was very friendly! The rooms were clean and comfortable!!
Disliked: N/a

Disappointed

Liked: I really appreciated how clean the room was during my stay, and the staff were genuinely kind and helpful. While it seemed like they were a bit understaffed, they still did their best to provide a positive experience, which I truly appreciated.
Disliked: While we appreciated many aspects of our stay, there were a few disappointments. The pool was out of service, which was unfortunate for our family of six who had been looking forward to enjoying it in the evening. Additionally, the TV and air conditioning in our room were not functioning, and the in-room fridge lacked a freezer compartment. There was also no microwave available in the room. Lastly, the bar and grab-and-go food area downstairs were out of service during our visit.

Disappointing

Exceptional

Liked: Clean

Exceptional

Exceptional

Great hotel. Thank you

Liked: Nice breakfast. Joey was excellent
Disliked: Lighting in room was a little to bright