Hyatt Place Richmond/Innsbrook

Good

Liked: Very clean, safe area, friendly staff.
Disliked: AC in room didn’t work too well. Definitely could have been colder.

Exceptional

Liked: Staff was friendly and helpful. Great location. Very clean.

Exceptional

Exceptional

Always pleasant

Liked: This is our go to place when in Richmond. It’s clean, the staff is so nice and breakfast is terrific.
Disliked: Nothing

Friendly staff. No pool was...

Liked: Close proximity to restaurants. Friendly staff
Disliked: I booked the property because of the outdoor pool and when o got there the pool was drained and under construction. I could have stayed much closer to our venue for much cheaper had I known.

Exceptional

Pleasant

We were in RVA for...

Liked: Perfect location for our needs for the weekend! Staff was super nice and the room was comfy.
Disliked: Our A/C unit leaked and the floor/carpet got soaked. We did report it and the staff was on top of it!