Name: Hyatt Place Richmond/Arboretum
Address: 201 Arboretum Place, Richmond, VA
Telephone: (888) 608-6346

Hyatt Place Richmond/Arboretum Guest Reviews

Overall Average Score:

Good (3.9 out of 5)

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Good

Liked: The lady at the front desk was very kind
Disliked: Smelled Marijuana at 1 point

Very good

Rooms were comfy. Breakfast was...

Liked: The breakfast was OK. Beds were comfy, although checking in wasn’t the greatest experience.
Disliked: I didn’t like how the staff at check-in treated me and my family. We were traveling from Florida to New Jersey with our service animal and the lady at the front desk charged us an additional $150 for our service animal and told us that if we don’t want pay high fees to next time, leave our pet tied up outside with food and water Mind you I am traveling from Florida scorching heat.i was asked to next time leave my pet outside. This is my daughter‘s therapeutic emotional service animal. I would’ve understood if I would’ve been able to get the 150 back after check out make sure there was no destruction to the room, but that was not the case the front desk manager and the check-in lady said believe it or not service animals are the more destructive animals.