Hyatt Place Richmond - Innsbrook Guest Reviews
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Ronnie Fri, 26 February 2021
Exceptional
Tiarra Thu, 25 February 2021
Very good
Rami Mon, 22 February 2021
Disappointing
Disliked: A/C was noisy and I didn't sleep well because the sound of the air condition was so loud and I called the customer services to turn off the A/C but none answered the phone. Also, they have poor breakfas, we understand the strict Covid 19 causes but they have dont even have good coeffe. Their breakfast lack good quality, no eggs,waffles or pancakes. Very dissatisfied about the service in that place . I hope they can improve that eventually
Anonymous Sun, 21 February 2021
Very good
Kevin Sat, 20 February 2021
good
Liked: good location, nice spacious room
Disliked: housekeeping did not visit the room to change sheets, towels, etc. during a several days' stay. Perhaps this is some change in service during COVID?
Bradley Sat, 20 February 2021
Exceptional
Daniel Fri, 19 February 2021
Superb
Joesph Fri, 19 February 2021
Good
Anonymous Fri, 19 February 2021
Went through booking .com. The...
Disliked: Asked for a top floor room prior in the request section and when I got there. Was told there weren?t any. But he did not even look at roster to check. Then was given a room with no view except for a big electrical box on roof of second floor. Bathroom was dirty
Anonymous Fri, 19 February 2021
Exceptional