Hyatt Place Reno-Tahoe Airport

Very good

Exceptional

Room was comfortable and staff...

Liked: Very close to the airport. Airport shuttle. Very friendly staff
Disliked: Charge for parking, even for handicapped. Charge for breakfast and don’t have a lot of the usual things on a breakfast buffet like waffle or pancakes. Room were comfortable and clean but didn’t have things like shower caps or lotion. Bathroom was very small no place to hang wet towels except for one small hook on back of door

Disappointing

Very good

could not sleep all night

Disliked: all night there was construction and loud conversations outside can be heard through the paper thin walls and windows with no sound protection

Passable

Liked: I like the location of this hotel, it feels safe. Breakfast was good and they had a lot to choose from, but at a price.
Disliked: My family and I used to stay here all the time. We moved to Idaho 3 years ago and haven't been back until now (June 2025). I was really disappointed in the overall cleanliness, price and that you had to pay for breakfast. There was a ton of hair on our bathroom floor, nasty hairs and long black women's hair. We got in at midnight, so I didn't want to deal with asking for room service to come clean or a better room, so I cleaned it. The indoor/outdoor carpet was highly stained and pulling from the bathroom transition. I felt dirty in this place that used to feel like home away from home. Additionally, it was $211 for the room and I thought breakfast was included. I didn't see that it had changed and when I booked I just saw breakfast highlighted thinking ok for 211 in a clean hotel that my family has always known and loved, we'll pay the price. When I arrived, I was told breakfast was available for $8 per person. I couldn't believe it. Especially after 211 for a dirty room. Pretty disappointed in a hotel that I could always count on :(.

Exceptional

Exceptional