Liked: Well now, it was close to the Merrill Auditorium.
Disliked: We were next to a room that had a big dog barking, howling and scratching on the door at 3 am. Then two men yelling and knocking on our door - WOW! I can't believe we weren't reimbursed for the stay at Hyatt Place.

Exceptional

Pleasant

Disappointing

Passable

Liked: Location, the bar, continental breakfast.
Disliked: Parking garage was under construction that we didn?t know about when we booked. COVID-19 restrictions when it came to the housekeeping. They never came in to clean, had to call the front desk to get room supplies. When we went to make coffee for the first time the coffee cups were both dirty, which makes me believe that they never came in the room to clean it correctly. Bathroom didn?t even looked like it was cleaned at all.

Basic service

Liked: Starbucks coffee, location
Disliked: Underwhelming breakfast. $25 parking fee & no daily housekeeping service was not disclosed until we arrived. A/C blew cold air directly at the bed. No bottles of water provided in the room.

Exceptional

Great location and view

Liked: The location was excellent. It was right in the middle of all the fun things to do - the harbor, all the good restaurants, and shopping. The view from my room was brilliant - I could see the bay abs the city.

Passable

Liked: Great location, nice room, very clean
Disliked: Very rarely greeted from the staff at the front desk as we were coming and going. A few never even lifted their heads from their phones for eye contact or a smile.

My worst hotel experiece.

Liked: It was the worst hotel experience I have ever had.
Disliked: No room service, the staff was arogant. If you called the desk, no one picked up. I would never stay here again.