Liked: The hotel was clean and comfortable. Staff was efficient and pleasant at check in. The free breakfast was not available due to COVID precautions but I liked that there was a takeaway available( individually wrapped muffins, coffee, yogurt)
Disliked: No microwave in the room as advertised. This was essential as no restaurants were open due to COVID precautions. Manager provided one right away on request and cleaned it thoroughly with sanitizing solution.ðŸË?â?¬. Lighting in rooms could be brighte

Noisy

Liked: The room seemed clean
Disliked: Everything was in packages and no drinks but coffee. It was so poor nothing but granola and breakfast bars. We were in a room next to young girls who were very loud and noisy the whole night. They were slamming doors, yelling aloud and screaming at times, knocking on our door and then running?s back to their room. Staff was notified but did nothing. We left early due to hardly no sleep at all

Exceptional

Liked: The low price for a high quality room.
Disliked: Completely out of Hyatt's control but no amenities or breakfast due to coronavirus.

Very good

excellent

Disliked: coffeemaker needs good cleaning

Brilliant, great value for money,...

Liked: Everything was great
Disliked: Not enough staff to do a cooked meal in a timely manner but they did recommend a few restaurants across the street.

Felt like home.

Liked: Everyone was was extra courteous. The layout/design and setup of the room was great. It was very easy to relax and work at the same time. I also really like the decor it felt very clean and modern.
Disliked: $39 for a six pack of premium beer is highway robbery.

Good

Liked: The room was nice and the sheets were clean. Breakfast was excellent. The pillows were soft and comfortable.
Disliked: I did not like the loud truck noise from I-79 since the hotel was right beside highway. The shower made a loud whistle noise when turned on that did not subside. The parking was scarce and limited. We had to park in the back which was inconvenient. To carry all of our things in the cold rain. Most of all we could not enjoy the local hockey game because Hyatt did add it to the cable list. The cable was the poorest of all the hotels that we have ever been in. We have stayed in several hotels in the area this past year and always been able to watch the Steelers and Pens games on the local sports channel. I feel that the Hyatt corporation could afford the local sports channel for this is Pittsburgh which is a huge sports town with a large fan base. We even brought pizza back just so we could watch the local Penguins home game. The practice arena is just down the road. It was so disappointing and unfair that we could not watch the game but yet there was a Golf, WWR and several basketball channels. How ridiculous is that. I would also suggest to take the five dollar water bottles out of the room unless customers want to purchase them ahead of time. The mattress on my queen bed was lumpy and not very comfortable

Superb

Liked: The room and space was exceptional very comfortable and relaxing
Disliked: The pillows could've been better, more firmer