great service as always not...

Liked: staff was great as always
Disliked: not as clean as I expected

Exceptional

Superb

Superb

Liked: clean nice location. close to shops nearby.

Not worth $200 a night.

Liked: Had a place to lay our heads. Hot water in shower. Two younger workers were friendly and gave us a recommendation on where to eat.
Disliked: The front desk lady was less than friendly. Even if she is overworked she can at the least fake it. She?s in hospitality. The front area was dark and not very clean. We sat where the bar was at one time to eat our breakfast and it was a disaster. Cleaning products thrown there. It was very undesirable. Elevator floors were filthy, doors were dirty. We were in a handicap room for some reason. Why did we have miniature pillows? Very uncomfortable. We?ve stayed at numerous Hyatt Places and are always happy with them. We are both surprised at what we experienced here.

Good location?outdated and old equals...

Liked: The room size was great. The location was good enough. Lots of restaurants and shopping nearby. And the cost was reasonable relative to hotels closer to downtown Pittsburgh. However, $220 night for a very outdated property seemed high even so.
Disliked: The hotel itself is in desperate need of an update. The carpet in our room was badly stained and just looked dirty. The shower had considerable mildew in the grout and fixtures are all outdated. Cleanliness was of an issue? There was about a significant layer of dust on the entire room. It looks like the room hadn?t been used in quite some time, which is fine, but it needed a touchup before it was booked by another guest. There was also used soap covered in hair in the shower. I?m very glad I had disinfecting wipes and bleach spray and could clean the room before my daughter arrived? She has terrible allergies and asthma. The mildew in the bathroom and the dust would have been an health issue had I not cleaned myself.

Very good

Very good

Exceptional