Hyatt Place Phoenix-North Guest Reviews
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11.8 miles from Phoenix centre |
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Christine M, Tucson Tue, 28 August 2012
Liked: Good price and nice room.
Disliked: The toilet was hard to flush. Other than that no major complaints.
Daniella Tue, 11 February 2025
Exceptional
Jose Mon, 10 February 2025
Bad
Liked: Bad
Disliked: Bad
Valerie Mon, 3 February 2025
Bad
Robertson Mon, 3 February 2025
Poor
Liked: The breakfast.
Disliked: Room was not cleaned daily, never emptied trash , body wash in shower was empty in one of the room I got. Bathroom vent did not work. I addressed it to front desk and was told company policy not to clean daily. But every other day. The guy at front desk was rude.
Michael Mon, 3 February 2025
ok
Liked: Staff were nice.
Disliked: carpet in room was stained in several places & dirty looking. Someone had opened the dark-out window curtains with dirty fingers and the dirty finger imprints were still clearly visible on the white curtain. The sofa ottoman had had a hot iron placed on it, damaged it, leaving the clear image of the iron. Ottoman still in use. Shower faucet diverter to convert to shower was stuck. After a lot of effort, it freed up some producing a very weak, 1/2 shower.
Joel Sun, 2 February 2025
Terrible!
Liked: We thought it was convenient for our needs.
Disliked: They said the room had 2 queen beds, but it had 2 full beds. The beds had no blankets, so we had to ask for them. There were food crumbs on the furniture and nasty stains on the carpet. The front desk person gave another person a key to our room so they opened the door at 11 PM, scaring the crap out of us. Luckily we had the security bolt on so they couldn’t open the door all the way. Then the front desk person came to our room at midnight asking for our names. It’s 12:08 AM right now and my husband is asking for a refund so we can leave.
Allen Thu, 30 January 2025
Excellent
Liked: It was all good
Disliked: Carpet looked terrible it was on the redue list i was told.. No problem for me though everything else was wonderful..
Kristina Mon, 27 January 2025
Horrible
Liked: It was 15 minutes from the airport
Disliked: The staff was rude, and they gave away my room that I booked. I called before my flight to make sure my room was available and they assured me it would be. When I arrived 3 hours later they had gave it away. They had an attitude and cuss causally to guests. The sink and lights didn’t work inside the hotel rooms. Awful place.
Richard Mon, 27 January 2025
Exceptional
Kevin Sat, 25 January 2025
Very good