Hyatt Place Phoenix/Gilbert Guest Reviews
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Write a review
Glenda Sun, 4 May 2025
Great staff! A little cramped...
Liked: The staff was great! Especially Matt at the front desk.
Disliked: The room was smaller than expected.
Taryn Sat, 3 May 2025
Exceeded expectations
Liked: The hotel is very well managed and the staff was outstanding, Erin, Matt, Abigail, and Patrick. They helped us so much, and were always happy and available. Tammy in housekeeping went out of her way to ask if our room was up to standards, and it definitely was.
Erica Tue, 22 April 2025
Exceptional
Liked: Very nice room. Friendly staff. We got into town after traveling for 14 hrs on the road, called the hotel at 4am to see if they had an availability since it was easter weekend and by 5 o clock AM we were in a room and in bed. Super quick and efficient. We woke up easter morning to find eggs around the mail lobby and areas - which i thought was really cool and fun of the staff to do for the guest- definitely brought excitement and a little smile to our littles who found one each. We also enjoyed the free breakfast in the mornings. They have a great selection of breakfast options.
Disliked: Parking can be difficult if you get to the property to late. There is also another hotel in the same parking lot- didnt bother us any but if its a holiday weekend- it could be tough.
Christian Sun, 20 April 2025
Disappointing
Mark Tue, 15 April 2025
Superb
Cade Mon, 14 April 2025
Phenomenal place to stay
Liked: All of it great stay
Disliked: Housekeeping didn’t come by first day.
Patricia Mon, 14 April 2025
Exceptional
Theresa Sun, 13 April 2025
Not as nice as the...
Liked: Location was good, Staff was friendly and helpful
Disliked: Breakfast was disappointing sausage was burnt, French toast was hard as a rock, strawberry's were soggy.
Diana Sun, 6 April 2025
Exceptional
Liked: I loved the room and everything about it!
Briana Sun, 6 April 2025
Very good