Superb

Liked: Beds were amazing and the shower head was wonderful!
Disliked: Breakfast should be more special for price of room: make your own waffles, make to order omelets. Scrambled eggs were always cold.

Exceptional

Passable

Good, could be better

Liked: clean and good staff
Disliked: very poor breakfast. slow response from housekeeping when we needed bed clothes for the sofa bed-took ages to bring them to the room.

Very good

Exceptional

We were good

Liked: Good
Disliked: Clean more often the rooms.

Just a fabulous experience

Liked: Excellent service
Disliked: Wish they had massage and room service plus bigger pool.

Unsatisfied!

Disliked: Our room was never cleaned. Our phone didn't work. We went to the front desk to ask for toilet paper and it was never sent up to our room. We didn't have basic necessities such as lotion, extra soap, towels, trash bags, etc. No one ever came to clean our room, make our bed or refresh our towels. I don't get why the room phone didn't work. For the price we paid, not happy with our stay at all!