Hyatt Place Ontario/Rancho Cucamonga Guest Reviews
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Charlotte, El Cajon, visiting Glen Helen Amphitheater
As a bonus we met a member of a band we were going to see who was also staying at the hotel. Awesome!
Liked: Our room was very nice and quiet. The bed was really comfortable too so we slept well. Priced very reasonably!
Geary Wed, 18 June 2025
Enjoyable
Liked: Location, personnel, cleanliness, management.
Disliked: N/A
Glenn Mon, 16 June 2025
Superb
Liked: Price was decent, location, breakfast was great
Disliked: No jacuzzi
Tawn Sun, 15 June 2025
Needs lots of work
Liked: The location
Disliked: Got locked in the room, on hold with the front desk, after moving rooms, new room had bugs
Geary Sat, 14 June 2025
1st time staying at this...
Liked: Very clean
Disliked: Very clean
Tannia Tue, 10 June 2025
Ok
Liked: The area and location close to everything
Disliked: The couch was all ripped and stained In my room, my parents room it was all stained, and I’m my sister her sheets were not changed in the pull out it had hair and stained
Cherise Sun, 8 June 2025
Good
Disliked: Not a very big selection for the complimentary breakfast.
Oliver Wed, 4 June 2025
Superb
April Mon, 2 June 2025
Will not be returning. Lost...
Liked: Price was good
Disliked: The staff
Mbeeson Fri, 30 May 2025
Wonderful and would return!
Liked: Breakfast was more than helpful and wonderful staff all day long. Had to special request extra towels due to our family size but we truly enjoyed our stay. Our HOA was fumigating and we didn't have a choice but to find somewhere for our family and our pet. The Hyatt took us in and made us feel welcome, including our fur baby. I still had to work but was able to work on the clean, welcoming, and decently quiet lobby alongside some other remote workers. Housekeeping worked with us very well around my 2yr olds nap time too.
Disliked: It was quite inconvenient that there were only two luggage trolleys and some guests held onto them overnight. Had to wait or hunt them down. The desk lamp inside the room had no bulb and housekeeping wasn't sure if they had the special bulbs in stock. So, had to do without it while working in the evening. The couch could use some fixing and fabric cleaning to try and rid old stains.
Maryann Thu, 29 May 2025
Passable
Disliked: Bar was closed and only one washer and dryer.