Hyatt Place Ontario/Rancho Cucamonga Guest Reviews
Write a review
Write a review
Charlotte, El Cajon, visiting Glen Helen Amphitheater
As a bonus we met a member of a band we were going to see who was also staying at the hotel. Awesome!
Liked: Our room was very nice and quiet. The bed was really comfortable too so we slept well. Priced very reasonably!
Tannia Tue, 10 June 2025
Ok
Liked: The area and location close to everything
Disliked: The couch was all ripped and stained In my room, my parents room it was all stained, and I’m my sister her sheets were not changed in the pull out it had hair and stained
Cherise Sun, 8 June 2025
Good
Disliked: Not a very big selection for the complimentary breakfast.
Oliver Wed, 4 June 2025
Superb
April Mon, 2 June 2025
Will not be returning. Lost...
Liked: Price was good
Disliked: The staff
Mbeeson Fri, 30 May 2025
Wonderful and would return!
Liked: Breakfast was more than helpful and wonderful staff all day long. Had to special request extra towels due to our family size but we truly enjoyed our stay. Our HOA was fumigating and we didn't have a choice but to find somewhere for our family and our pet. The Hyatt took us in and made us feel welcome, including our fur baby. I still had to work but was able to work on the clean, welcoming, and decently quiet lobby alongside some other remote workers. Housekeeping worked with us very well around my 2yr olds nap time too.
Disliked: It was quite inconvenient that there were only two luggage trolleys and some guests held onto them overnight. Had to wait or hunt them down. The desk lamp inside the room had no bulb and housekeeping wasn't sure if they had the special bulbs in stock. So, had to do without it while working in the evening. The couch could use some fixing and fabric cleaning to try and rid old stains.
Maryann Thu, 29 May 2025
Passable
Disliked: Bar was closed and only one washer and dryer.
David Mon, 26 May 2025
Great service, location, and amenities.
Liked: The location
Disliked: N/A
Anonymous Fri, 23 May 2025
Bad
Robert Thu, 22 May 2025
Superb
Anonymous Tue, 20 May 2025
Pleasant