Bad

Liked: u charge me for 3 rooms now im very upset and having hell getting my money back
Disliked: charged me for 3 rooms

Passable

Liked: Location. Clean
Disliked: Grab and go breakfast would prefer the normal full breakfastHad to pay additional for parking

Quiet comfort

Liked: Modern and spacious and quiet

I would stay again.

Liked: The room was comfortable and clean. The view of downtown OKC wasn't bad either from the 5th floor Room#530. The staff was polite and got us checked into our room. Also, if it wasn't raining the patio area would have been nice to use just for some open air and to be outside.
Disliked: Stupid COVID 19 Shutting down the breakfast and bar area!

Disappointing

Liked: Location
Disliked: Hello, I contacted the hotel prior to booking and asked about the heated pool. They let me know the pool was open but upon arrival said the heater broke... I chose this hotel specifically for that purpose as my niece requested an indoor pool for her birthday. I then read on Yelp that the heater hasn?t been working when other ppl have attended. I was highly disappointed and so was my family. If this is a recurring issue that should be communicated with guests esp when I called and inquired :(In addition there was a fight that went on during our stay: my family and I got woken up by people screaming for about an hour or even longer

Good

Good

Liked: It was a modern nice looking hotel.
Disliked: It was very noisy. The space between the rooms was minimal so you got to hear the next room TV all night. The bathrooms have sliding doors so you got here the doors open and close all night..

Very good

Liked: Very nice staff
Disliked: Pillows were awfully uncomfortably

Passable

Liked: The beds are very comfy!
Disliked: We had to change our rooms because the room given smelled like strong weed/smoke. We complained and they said they were aware but thought they handled the issue. They wanted us to stay in that room after another freshener, but we declined. We got another room that was perfectly fine.