Hyatt Place - Ocean City Oceanfront

We will be back but...

Liked: The view and locating is amazing. Parking is convenient. Rooms are clean
Disliked: My bed was very soft and there is a bright flashing light in the room on the alarm and was like a strobe light all night long.

We will be back!

Liked: Clean and conveniently located. Beautiful view

The hotel is in a...

Liked: The hotel is in a good location, close to the beach and clean

Good

Clean but quite basic

Ok, not worth the money.

Liked: Staff was very rude on the phone post check out when I asked why I was double charged for my remaining balance and actual hung up on me. There were flies on all the breakfast food. The elevators were done for part of our stay. There was no parking in the even on 3 of our 4 evenings and we had to park on the street and walk. The pool picture online makes the pool look for large but in fact was extremely small. There were no pet treats out at the pet station the entire time we were there. We asked if they could refill and the front desk said they would take care of it so they just removed the treat jar all together. The carpets felt wet to the touch and were very stained so we had to wear shoes in the room the entire visit. The decks appear to be in immediate need of repair as they are visibly leaking through the concrete slabs around the railing connections. I spent close to 3,500.00 for four days at this hotel and in the end was hung up on by a completely unprofessional front desk representative.
Disliked: All of the above. Start with staff.

Adequate, but overpriced for the...

Liked: The rooms were nice and view was great from the room. Rooms were cleaned well.
Disliked: Check in was extremely late compared to hotels i’ve stayed at in the US and worldwide, 5 pm check in is unheard of, especially that check out is at 11 AM anyways, so not any later to make up for it. For a 4 star hotel they could not provide me with a shower cap when asked.

Very good

Already looking to book for...

Liked: We arrived and had us in for a room across the street , their new hotel. I’m like no we get a partial ocean view, they upgraded us to an oceanfront and couldn’t have been happier!
Disliked: Not a thing ! Excellent accommodations