Hyatt Place - Ocean City Oceanfront Guest Reviews
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3.3 miles from Ocean City centre |
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Mahnaz Mon, 22 April 2024
Overall good.
Liked: Location, staff, view
Disliked: Smell of smoke in the hallway. Seemed Somebody was smoking in their room and hallway smelled smoke.
William Mon, 22 April 2024
Superb
Liked: Amanda, Chad, and Francine are WONDERFUL! They should provide the customer service training for all of the hotels! There was ALWAYS a "can do" how can I make it better" approach to their engagement with guests, both on the phone and in person.The view (room 208) was perfect!
Disliked: Unfortunately (not sure if it was because it was part of an adjoining room) we heard EVERYTHING from our neighbors...which wasn't always plesant...especially at 4 am!
Troy Sun, 21 April 2024
We had a wonderful stay
Liked: Wonderful staff , conveyance to boardwalk
Disliked: No hot tub
William Fri, 19 April 2024
Exceptional
Elaine Fri, 19 April 2024
Exceptional
Megan Thu, 18 April 2024
Exceptional
Taylor Wed, 17 April 2024
I will definitely be back!...
Liked: The facility is very clean and comforting. The staff is great, awesome views of the ocean and rooms are just the right size. Everyone is nice and respectful. It was busy when we stayed but quiet which was very nice.
Disliked: We didn’t get a channel book for the TV, no microwave and no big trash can. We only had a small trash can in the bathroom for everything. We wish the indoor pool was a bit bigger, not much room for people to get a chance to get in, can get crowded with only a few people in there.
Maria Wed, 17 April 2024
Excellent experience, and pet friendly...
Liked: Great staff and location. Very clean. Staff went above and beyond our expectations.
Disliked: The breakfast was unremarkable and for the price of the rooms, I expected more. I was not happy with the choices. I have found better choices at other smaller chains.
Adrienne Sun, 14 April 2024
Exceptional
Liked: Was there for a conference and everything meet my expectations
Disliked: Not enough luggage carts
Donald Sun, 14 April 2024
Very good