Hyatt Place New Orleans Convention Center Guest Reviews
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|0.8 miles from New Orleans centre|
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Avraham Tue, 14 March 2023
Choose better hotel next time
Liked: Nice location
Disliked: Staff un pleasant, not so interesting giving a good / polite service Poor food verity, Dirty / sticky floor in food area
Kip Mon, 13 March 2023
Never returning to this property...
Disliked: Breakfast was very disappointing. Processed pork sausage links, powdered eggs that seemed to be sitting in a pot for some time and oatmeal was below Hyatt standard. There was a large breakfast room that was unaccompanied by Hyatt staff. I would suggest NOT advertising that this location offers breakfast. Very disappointing! The check in staff made us feel like we were bothering her. She seemed quite occupied on her phone and answered every question with a yes or no. On the website we paid for a high floor room, but was told we were on floor 2. Once we got out the elevator on floor 2, the entire floor had an extremely strong smell of marijuana. We didn?t bother to tell the front desk person, b/c the check in process was quite unpleasant and we didn?t want to bother her.At the event we attended, quite a few people asked how was our room. We shared our experience and let everyone know we would never return to that property.
Devon Mon, 13 March 2023
I would definitely stay here...
Liked: Candy and Ashley were amazing staff members. Property was very clean
Wade Sat, 11 March 2023
Had to remove my vehicle...
Liked: Breakfast was ok a little better than normal
Disliked: Check in and the valet parking
Andres Mon, 27 February 2023
Liked: Fantastic location. Very friendly and helpful staff. Large rooms. Definitely would book again.
Disliked: I have asked for my invoice multiple times but have not received it.
Charles Mon, 27 February 2023
Disliked: The only problem that I had was they tried to put me in a king room without a pull out sofa when I booked a king room with a pull out sofa, otherwise known as a king quad room. When I questioned it, they told me that they could not guarantee a pull out sofa and that was between me and booking.com. I told them that it was between them and booking.com and they offered me a double queen which works for my situation. Didn?t find out until I was in the room that I did not have a pull out sofa and the front desk acted as if I was the problem. Could have done without the attitude, but other than that my stay was great.
Undrea Thu, 23 February 2023
Anjum Thu, 23 February 2023
Thomas Wed, 22 February 2023
we are going back
Liked: sweet helpful staff
Grecia Wed, 22 February 2023