The rooms were clean and spacious; everyone was polite; the complimentary breakfast was delicious; I will be back next year.

Liked: The room was very clean.
Disliked: Nothing bad to say.

Superb

Liked: Comfortable rooms. Very clean. Super friendly staff.
Disliked: Not much to complain about.

This is a fantastic and...

Liked: This property is in a great location to shops and dining. They have a wonderful and large breakfast. The waffles covered the entire plate. Skim milk, 2%, juices and fresh coffee is out as well as tea packets AND honey for your pleasure located right outside the main lobby elevators and by the front doors. This hotel is pet friendly but you would t know it because it smells so fresh and clean clean on every floor. This hotel also provides a shuttle for $10 bucks round trip. AWESOME! Less than an ole from the Opry, it’s a must stay! The staff is AMAZING AND FRIENDLY! ALEX AND KIA went above and beyond to make it enjoyable. They have nightly drink specials as well! The bar was never empty!
Disliked: There was nothing to complain about

It was excellent

Happy people

Liked: All people we interacted with were friendly and happy to assist. Location was convenient for coming and going. The breakfast was good. Room was comfortable.
Disliked: We were surprised that there was a change for parking a car. Although it was not as expensive as a downtown stay would have cost.

Not worth the price.

Liked: Location. Kia at the front desk was amazing.
Disliked: Very disappointing for a Hyatt hotel. Dated, room smelled like sewage one morning. Wall paper pealing, ice maker didn’t work. and they charge to park. Great location but will definitely be staying somewhere else on my next trip.

We checked in late at...

Liked: Location
Disliked: Breakfast was average at best.

Clean, good food, great staff....

Liked: Came with my family. I had a conference at the Gaylord and we needed a hotel with breakfast for my kiddos. The Hyatt was fantastic. DD and Keya at check in were so kind, friendly and helpful. The food at breakfast was hot and plentiful. The available water cooler and coffee was great to fill up before leaving the hotel. The shuttle to the Gaylord was very convenient. The room was clean and comfortable. The pillows were very cozy. My kids loved the cookies and brownies and definitely had more than their fair share. But it seemed like they were baking them up just for my kids. I enjoyed some tea in the evenings from the table by the elevators. So convenient. I was even able to get a late check out when I asked, but my family ended up not needing to come back for a nap. The staff was GREAT!
Disliked: The lay out of the room was odd. Hard to see and hear the TV from the bed by the window. Wished there were more traditional tables to eat breakfast at instead of the lounge/couch type furniture. My kiddos made a mess because they couldn't sit all the way up to the table. It was hard to get the return shuttle back to the Hyatt from the Gaylord. I think my family ended up taking a shuttle from one of the neighboring hotels.

Great stay/very comfortable beds- friendly...

Liked: Clean!!!!

Exceptional