Hyatt Place Nashville Downtown

The hotel overall is great but the night-time staff was very rude and they shut off the water and did not mention it to us before we booked a room that there wouldn't be any water.

Liked: Hotel itself was nice. Would've been nice before paying $300 for a hotel room to know that our water was going to be off the majority of the night before we even booked.
Disliked: The daytime staff is awesome; went to go get my keys from the valet later at night and the staff refused to give me my car keys saying that the valet had called off work and that there was nothing I could do to get my car keys, so after waiting 30 minutes and then lying to me about him not being there he finally showed up and unlocked the box to give me my keys. Also, like I mentioned in my last comment we had no water the whole evening and after going to a concert it would have been nice to know that we weren't going to have any water.

My fiance and I had a one night stay at the Hyatt and enjoyed the entirety of our stay. The room was beautiful, as was the view. It had a feel like no one had ever even stayed in the room. The only thing I could possibly even mention in a negative way was the breakfast wasn't quite as good as I had anticipated from reviews, but it was miles ahead of others.

Liked: One of the cleanest hotels I've ever set foot in.
Disliked: Not enough vegetarian options for breakfast. Where were the potatoes?

a Pleasant stay in a...

Liked: Good location close to Broadway and shops, with efficient lifts, friendly staff, and a nice, clean room
Disliked: There should be a more formal system for handling package deliveries — I lost an entire parcel that Amazon shows as delivered, but it was never found between the hotel’s deliveries.

good stay overall

Liked: check in / out
Disliked: pillows too soft, diner menu poor.

Exceptional

Exceptional

Southern Comfort

Liked: Right in the smiddle of the action. Lots of restaurants nearby. Only a few blocks from Broadway where all the music venues are. Breakfast room was very spacious and they had two stations for food which moved people through quixkly. Staff was exceptional and calm while dealing with a new check-in system. They were diligent and patient. They managed a lot of people checking in at the same time with kindness and professionalism.
Disliked: I can't complain. It was a great experience.

Excellent location and clean ,...

Liked: Location was quite accessible to the venues we were visiting.
Disliked: The front door or valet people were not friendly. Everyone else was great.

Very good

Very good

Liked: How close you can walk to almost everything.
Disliked: The toilet running off & on. It needs a new seal.

There was some weird noises...

Liked: I feel like I paid more with it being included in the price through booking.com than if we would have just paid out of pocket at the hotel.