Hyatt Place Nashville Downtown Guest Reviews
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Zachary, Greensburg Sat, 31 March 2018
The hotel overall is great but the night-time staff was very rude and they shut off the water and did not mention it to us before we booked a room that there wouldn't be any water.
Liked: Hotel itself was nice. Would've been nice before paying $300 for a hotel room to know that our water was going to be off the majority of the night before we even booked.
Disliked: The daytime staff is awesome; went to go get my keys from the valet later at night and the staff refused to give me my car keys saying that the valet had called off work and that there was nothing I could do to get my car keys, so after waiting 30 minutes and then lying to me about him not being there he finally showed up and unlocked the box to give me my keys. Also, like I mentioned in my last comment we had no water the whole evening and after going to a concert it would have been nice to know that we weren't going to have any water.
Nolan, Morristown, visiting Cannery Hall Sun, 29 November 2015
My fiance and I had a one night stay at the Hyatt and enjoyed the entirety of our stay. The room was beautiful, as was the view. It had a feel like no one had ever even stayed in the room. The only thing I could possibly even mention in a negative way was the breakfast wasn't quite as good as I had anticipated from reviews, but it was miles ahead of others.
Liked: One of the cleanest hotels I've ever set foot in.
Disliked: Not enough vegetarian options for breakfast. Where were the potatoes?
William Sun, 27 April 2025
Our first time to Nashville,...
Liked: The location was excellent for walking to the locations we were interested in.
Disliked: The extra charges for an early check in when rooms are available. Along with charges for late check out, usually an extra hour or two.
Mary Thu, 24 April 2025
good stay
Liked: Location excellent. Breakfast ok . room very good area very good right off the main street to all the bars about a 5 minute walk
David Wed, 23 April 2025
Perfect Location
Liked: Staff were super helpful, the complimentary breakfast was handy, and the location was close enough to and far enough away from Broadway.
Disliked: Nothing
Elizabeth Wed, 23 April 2025
Exceptional
Liked: Breakfast was great. Location was perfect.
Annamoriah Tue, 22 April 2025
Superb
Mallory Tue, 22 April 2025
Beautiful property with 10/10 staff!
Liked: The friendliest and most attentive staff I have ever experienced! 10/10 recommend this location and will certainly be coming back!!
Sherry Mon, 21 April 2025
Good location, soft beds, great...
Liked: location, used the parking lot across the street from the hotel. Easy access. Great breakfast pancake place across the street.
Disliked: Front desk staff were all on their personal phones. 1 elevator out of service. Front desk staff did not let us know that you have to use your room key inside of elevator in order to get to our room. It does say it inside the elevator, but when you have all your luggage and overwhelmed, I did not notice the sign in the elevator.
Kristy Mon, 21 April 2025
Excellent place to stay on...
Liked: Breakfast was really good with a lot of variety. The hotel was just a few minute walk from dowtown.
Justin Mon, 21 April 2025
Exceptional
Andrew Sun, 20 April 2025
Great location for going out...
Liked: Great location for going out in Nashville