Booked a king size bed but got a queen size. Nobody mentioned this at check-in. When I inquired why this happened I was just told I get whatever is clean first! I asked if the price should get adjusted and then was told kings are the same price as queens - doesn't make sense! Nobody was friendly and the Starbucks in the lobby had a hard time just making a cafe mocha!

Liked: Clean.
Disliked: Did NOT get the King sized bed I booked.

Great people, bad facility.

Liked: The staff was great. The location is great. I have stayed here before and really liked it. However, it is really rundown. The finish is chipped off the furniture; the shower curtain was dirty; there was hair (not mine) in the bathroom; the rug needed a good vacuum. I will not stay here on other trips unless the inside is refurbished.
Disliked: See above.

beautiful hotel nice rooms

Liked: location
Disliked: Booking.com

Superb

Liked: Staff was extremely friendly. One who stood out among all was Sugar! She was pleasant, friendly, very happy and treated guests with a smile!

Unfortunately

Liked: The room and the location
Disliked: The staff when we checked in

Would stay there again.

Liked: Very helpful staff.
Disliked: The pillows. I like a firm pillow,but then I might be nit picking.

Good place

Liked: Location. Nice and clean Big rooms

Exceptional

Was overall satisfied

Liked: Staff was super fun and outgoing. Clean and comfy. In a nice area and located near to several places.
Disliked: The breakfast was a little less than I would have expected it be.

Wonderful wedding weekend

Liked: We booked for our wedding weekend and enjoyed the stay.