Very good

Passable

Liked: Staff was pleasant, good location.
Disliked: Internet and cell service was terrible. Bed wasn't comfortable. Disappointed in breakfast due to COVID19.

Pleasant

Exceptional

Very good, I enjoy staying...

Liked: Breakfast was not available because of COVID 19 coffee was available and bag . This was good some one serving it thx
Disliked: Start to see more pet and pets not on leash. If I see competitive price this could change my future stay.

Superb

Disliked: Pillows were not comfortable.

Clean, nicely decorated, comfortable, good...

Not happy

Liked: View. Check in. Parking. Pool nothing else.
Disliked: Wow. It was not clean. It was not what I paid for ... no breakfast ok. We had kids banging on door at 2am told front desk nothing done. Lucky I didn't catch up with them. Get email that restaurant behind Hyatt hS happy HR 3-6 never happen didnt even open till 3 days into trip. Water from ice machine on our floor in rug all the way to elevator my little kid busted head sliding and slipping coming off elevator ..not funny. Then someone throws up in hallway and people threw beer on my door to room. Room 308 smoking POT hay each there own but I have a small kid. Worst place I ever stayed. I stayed at hyatt in orlando was the best. Going to do there thing like this now I feel bad .. but wow biggest waste of money ever was staying Hyatt marthon SUCKS. DIRTY. AND NASTY PEOPLE doing nasty things with no one to do anything. I told front desk 10 times about the 308 and beer on door and banging knocking and running waking me my kid and wife up. I wish I could get a refund and a apology. I WILL NEVER USE HYATT AGAIN. LOST ME AS A CUSTOMER... air was broken to so room kept getting super hot

Exceptional