Bed was a dream (!) to sleep on, and we had a nice view of the street from our room. I will look for a Hyatt when I travel.

Liked: Room was beautiful and comfortable
Disliked: Bathroom door was tight

Exceptional

Liked: Very roomy yet above average comfortable/homey feeling.Feared bed would be too soft, yet slept very well.
Disliked: Surprised there was no bottled water in the room - no big deal since I?m very concerned about overuse of plastic - how we get used to things...

Good

Not bad but next time...

Liked: The linen, towels were clean.
Disliked: My colleague lost 400$ in this hotel. And nobody can help her. She forgot her folder with money on reception and then the staff brought it to the back office. The even did not try to call her and say that she forget her folder. Only when she started to look for her folder then the said and she found out the loss of her money. And it was always like that. I waited for some documents and parcel delivery. And I needed to ask every day for information. No communication, no service in terms of informing the guest that the parcel is waiting. It' s not convenient. I think you need to enhance this part. And breakfast is poor((( Guys on reception need to look and behave smarter and be client-oriented. No one from reception wore even a tie or jacket. It' s weird. And they need to change their way of speaking to more formal

Exceptional

Liked: The room is very nice and big, and the location is perfect. It is about 10mins from the capital area of Madison. My partner and I were highly satisfied with our experience in the hotel.
Disliked: Nothing, everything was perfect!

Exceptional

Very good

More than we expected.

Liked: Location and room quality. And the staff was very helpful and efficient.
Disliked: The bar area atmosphere was bad.

Not good.

Liked: N/A
Disliked: Zero value for money, bedsheets / room unclean & personal item went missing from room.

Superb