Superb

Liked: A lady named Noel went out of her way to help us. I lost a credit card and she walked to the parking deck to help find it. 5 Stars for her. Noel was exceptional!

Superb

Very good

Liked: loved the location, staff, and rooftop bar
Disliked: our air conditioning didn’t work the first night

Disappointing---would never go back.

Disliked: Breakfast was awful---food was terrible and service was poor.For the hotel charge we paid, there should at least be someone to help with our luggage.

I know it’s hard to...

Liked: Call To downtown activities
Disliked: Air conditioners her own motion control and have no problems with the air conditioners going out and rooms getting extremely hot

Exceptional

Had a Great Time and...

Liked: Location was excellent, Staff was excellent, Room was excellent as well. Bed was very comfortable and pillows was nice and fluffy. Breakfast was good. Overall, I will stay at The Hyatt again when visiting Knoxville, this was our second stay here.
Disliked: Coffee could have been stronger, would have liked to had some biscuit's and gravy on the breakfast bar. I would have liked to have parked my own car, but the service was excellent just takes a little getting use too.

Peaceful

Liked: Beautiful and elegant Pubs next door in both directions Stadiums nearby

Exceptional

Liked: Very nice rooms, valet parking