Hyatt Place Knoxville/downtown Guest Reviews
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|0.6 miles from Knoxville centre|
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Diane Sat, 12 January 2019
Liked: The staff is amazing and the room was huge. Great free breakfast. Bartender was great.
Toni Sat, 12 January 2019
Liked: So extremely comfortable. The bed was amazing. Convenient to the market square and downtown theatres. Very nice decor in the room and common areas. Delicious coffee. There is no better staff anywhere!!!
Disliked: This has nothing to do with the hotel:Our GPS took us up an alley. Two signs were marked ?Valet Parking? so we waited ten minutes or so then went looking for the valets. Turns out the main entrance was around the corner. The staff immediately took care of us. Our event tickets were printed prior to our arrival thanks to Chanler!That night, we arranged a ride with Uber. We waited a very long time. Same problem- the Uber drivers kept pulling up around the corner. The same valets were there and were able to get the Uber for us using my phone. They were very kind to these two older women. Thank you all!
Susie Fri, 11 January 2019
Liked: Fantastic staff and location
Disliked: More variety of healthy options aside from fruit needed at breakfast
Charles Tue, 8 January 2019
Anonymous Tue, 8 January 2019
Do not stay at this...
Liked: We have already discussed this with the hotel and Booking.com
Disliked: We couldn't sleep because of noise issues in the hallway and mechanical problems in the hotel. Management was not responsive to our complaints, and we were bounced back and forth between Booking.com and the Hotel until we could get a SMALL credit for the poor stay. The Hotel also promised some points, but we have not received them. This took almost two weeks between Booking and the Hotel. Hyatt Place will not take responsibility for their problems if you book through Booking.com or Expedia even if the problems are the problem of the hotel. Booking.com cannot issue refund for stay.
Raven Sat, 5 January 2019
Camile Tue, 1 January 2019
Anonymous Fri, 28 December 2018
Hailey Wed, 26 December 2018
I thoroughly enjoyed my stay...
Liked: The property is beautiful and very conveniently located.
Disliked: The only negative side was that the breakfast was a little cold/hard.
Laura Mon, 24 December 2018
Liked: Spacious rooms and lovely lobby
Disliked: The hallways near the sleeping rooms were a little dirty