Hyatt Place Indianapolis/Keystone Guest Reviews
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|20.6 miles from Indianapolis centre|
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Judy, Connersville, visiting Champps Indy Northside Sat, 13 September 2014
Liked: Great room, great breakfast, great time! I would definitely stay again and recommend it to anyone.
Disliked: It was a little hard to find.
Jenna Sat, 25 May 2019
Disliked: Non smoking room had a very noticeable smell of smoke. Pool was advertised as in operation but when we arrived it was empty. Son had allergies and could not sleep in Smokey room. Asked for a change of rooms or compensation. Staff was resistant at first but did end up giving money back.
John Thu, 23 May 2019
Good service, comfortable clean room,...
Liked: The staff was awesome. They made us feel very welcomed and went out of there way to try and help us.
Disliked: I didn't like the pool wasn't ready for use. I didn't like i was told prior that they could get us in to an outside pool at a hotel across the street prior to our arrival and then not be able to do this. The other hotel refused. But other than that the service was great.
J Thu, 9 May 2019
Disliked: The room faced the freeway are having the noise from the car driving by, it?s hard to sleep in that situation.
Nick Sun, 28 April 2019
Liked: Typical great Hyatt property. Well maintained with all the necessary amenities.
Disliked: At $320 for one night it was a bit pricey but given the short notice of our need for a room, this is to be expected.
Gary Fri, 19 April 2019
Liked: Everything was great
Dayton Thu, 11 April 2019
Great and would definitely stay...
Liked: It was very clean and in a great location. Shopping and a great deal of restaurants were all around you. Staff was great.
Disliked: No drink machines on the floor I stayed
Alan Sun, 7 April 2019
Liked: This is our second visit with Hyatt place, the first time was in Louisville and both times it was wonderful. The only thing was our room phone was not working, room 519. But both times it was a good Stay. The staff has been fantastic at both places, and the cleanliness of both rooms have been great. Thanks for a great stay. Alan and family
Hassan Wed, 3 April 2019
It was very bad.
Liked: The bed was comfortable.
Disliked: It took a very long time before I was checked in partly because the credit card machine was not working so we had to sign a paper saying we?ll pay in the morning. Worst was when I was initially issued an occupied room. Yup, I opened a room that had people in it. So embarrassing ...
Verified Hotel Guest Mon, 1 April 2019
Liked: Hotel employee was exceptional! She helped resolve a booking issue and assured we had a pleasant stay. She's pleasant, professional, knowledgeable, and an asset to this location!!! Food is a great.
Disliked: Less than welcoming reception from some of the front desk staff.
Anonymous Sun, 31 March 2019