Hyatt Place Houston-Nrthwst/Cy Fair

Will return :-)

Liked: It was nice, updated and comfortable.
Disliked: The elevator was slow and the room was hot and I couldn’t figure out how to cool it off so I was kind of uncomfortable all night.

Very good

Passable

Liked: I liked how clean it was
Disliked: Our room air conditioner wasn't working. The breakfast wasn't the greatest

No

Liked: None
Disliked: None

Exceptional

Good

Disliked: Ac was faulty

Passable

Liked: The check in clerk was friendly and awesome
Disliked: It smelled wet and damp like there was mold somewhere and I got put faded in the end at a corner

If we could have found...

Liked: Breakfast was very good
Disliked: 1-Room was very hot when we arrived, we called front desk but women who answered did not know why stated they are working on it and would try to get someone to fix it.Maintenance came and said there was an error code and took AC apart and spent over 45 min cleaning unit.2-Room reeked of cigarette smoke and we told desk we were told there were no other rooms available and that all rooms are non-smoking, I assume only housekeeping checks the rooms and doesn’t report to management.

Superb