Hyatt Place Houston-Nrthwst/Cy Fair

Very good

Disliked: One of the two elevators was out of service the whole visit.

Very good

Liked: Front desk stuff was mean …arrived at 12:30pm and asked if any rooms ready …our family was there from previous night and we asked to get room close together….the cleaning lady said the room was cleaned from 7 am that day but the front lady said no rooms available:( and to get back at 3 -4pm We did and she gave us a different room at a different floor ….disappointing:( Otherwise hotel was good

Exceptional

Exceptional

Exceptional

Exceptional

Liked: Great environment around tons of food options and overall excellent experience

Terrible

Liked: Our car got robbed in the parking lot, we didn’t even get to look at the cameras because the managed was “on vacation” after we received the police report we where informed that the cameras where from a third party company. It has been 4 days and we still haven’t received an update

This is my go-to place...

Liked: The staff is great. There are always a couple of maintenance issues we observe but nothing off-putting. All-in-all it’s a good value and the coffee is great as well as the breakfast.

Exceptional