Hyatt Place Hoffman Estates Guest Reviews
Write a review
Write a review
Ashley, Davenport Sun, 18 September 2022
Great service and breakfast! It was clean. People were great even though it was so busy!
Disliked: Nope.
Rachel, White Lake, visiting NOW Arena
Friendly staff.
Liked: Lovely decor.
Garry Mon, 30 June 2025
Disappointing
Humaira Fri, 27 June 2025
Poor experience, never again!
Liked: Nothing
Disliked: Everything, bad smell in hallways,dirty carpets very very dirty window coverings, stained sofas, switch board on bedside were hanging and bed linen’s and pillows are smelly. Very bad breakfast and staff is not at all friendly
Alan Thu, 26 June 2025
Good facility. would return
Liked: Staff was great, room was great. Breakfast was served late and several guests were put out. I could deal with it because I was not on any schedule.
Disliked: breakfast delay
Jacqueline Tue, 17 June 2025
Pleasant
Liked: The location was good and easy to find, and it was conveniently accessible to the expressway. Parking was adequate. The bed was comfortable. The 6th floor was quiet. I did sleep well. Buffet breakfast was average.
Disliked: The room was advertised with a refrigerator, but it was a Mini-refrigerator. No microwave. The toilet/shower room was too small. Had to enter the "room" and step between the toilet & wall to close the door. Not enough electrical outlets & the 1 charging adapter that was next to the bed, didn't work. There was only one outlet by the sink that I could use for all my electrical utensils - phone, iPad, hair dryer, laptop computer & digital reader & other hair tools. The internet was not a secure WiFi & the cable/tv channels available were ridiculously few & most didn't work . I travel to the Schaumburg/Hoffman Estates area at least twice a year & try different hotels when I do. I usually only look for the ones that are rated very good or excellent. Yours was reviewed as very good/excellent in a couple of sites. But I would only give it a fair/good. rating. Sorry, but it needs updating.
Masterson Mon, 16 June 2025
Exceptional
Masterson Mon, 16 June 2025
Exceptional
Schroeder Sun, 15 June 2025
Lobby looks nice, but that’s...
Liked: Location
Disliked: Room was dirty. Coffee maker was filthy. Emergency sprinkler was covered in dust. Window curtain had holes. Carpet was stained. No trash bags available. Bathroom smelled musty. Breakfast was gross. No laundry facility.
Olufemi Fri, 30 May 2025
Good
Vasiliki Thu, 29 May 2025
Passable
Anonymous Thu, 22 May 2025
Exceptional