Hyatt Place Hoffman Estates

Great service and breakfast! It was clean. People were great even though it was so busy!

Disliked: Nope.

Friendly staff.

Liked: Lovely decor.

Exceptional

Exceptional

Superb

Very nice staff

Liked: Best place to stay
Disliked: Booking dot com

You get what you pay...

Liked: Very comfortable beds!
Disliked: There was people running and jumping around in the room above us around 11pm and I called the front desk a couple times to make a complaint and they said they would fix it and never did. They did this all night long, the pool had fire ants running around on the ground and sitting on the ground you got bit by them. There was no towels stocked in our rooms we had to call and ask for them and she told me “there’s no one here to bring them to you, you have to come get them”. The breakfast was also a 3/10. We all got sick after! The rooms were nice if they were cleaned properly. There was beef jerky spilled around the bed skirt of our bed we found when we came in and poop up the back of the toilet bowl and wall behind the toilet. Very un happy with our choice of this hotel. The pictures of the pool also make it look way bigger and nicer and it’s definitely edited.

Lovely hospitality, and great location

Liked: The staff was lovely. So helpful and accommodating.
Disliked: We kept missing the breakfast because we had to leave early. But when we were able to have the breakfast is absolutely delicious. We were sad. We missed it the other days.

Exceptional

Exceptional

Good

Liked: breakfast
Disliked: smell of the room, dinner from the restaurant,