This hotel was a pleasant surprise. The staff was friendly and efficient, better than some high end hotels. Thought the breakfast plan was very good. Checking in and out was very efficient.

Liked: Clean room; friendly staff.
Disliked: The tub needed new strips to keep one from slipping.

Everything was good. I just...

Liked: The breakfast.
Disliked: My baby can open up the room door and walk out.

Very good

Superb

Liked: Great

Exceptional

Liked: The staff was very friendly and accommodating. The breakfast was the best we ever had in any upscale hotel !! The room was the best we ever had also we love who ever designed the rooms making it feel like you were right at home. I would rate 10 stars out of 10 !!
Disliked: Very little but the toilet would run and shut off frequently. There was a couple minor things that needed repaired but our Maintenance guy(Paris) took care like a champ!!

We enjoyed our stay.

Nice hotel but changing rooms...

Liked: Breakfast and location were good. Staff was also good.
Disliked: The first night my TV didn't work and I had to change rooms. Twice during the week my key wouldn't work. The window leaked due to excessive rain.

Exceptional

Very good

Liked: Warm and friendly staff. Treated like family. I travel for a living. This team needs to be cloned!
Disliked: The hot breakfast was cold each morning. Think it?s time for a new warming station.

Good

Liked: Location. Hot water in the shower.
Disliked: The elevators were out during our stay. Loud clunky HVAC when it came on through the night.