Hyatt Place Grand Rapids South

Exceptional

Great stay in G.R.

Liked: Clean, comfy bed, great breakfast, great location.
Disliked: Rooms are a little smaller than we're used to.

Eh, for the price it...

Liked: The size of the shower and the gym was clean
Disliked: Keep Silverware near the microwave so guests don’t have to keep asking for it, cigarette butts picked up outside side door, better lighting in room, easier check in and out. The breakfast was a joke there was no juice and no protein. Kids slamming doors for hours running up and down the hallways made it difficult to sleep.

Exceptional

Best value for the money....

Liked: Very clean, nice pool, great gym, no carpet on floor, good breakfast
Disliked: Breakfast only til 9 am

Great time spent with the...

Liked: Pool was fun for Grand children, room was very comfortable
Disliked: No microwave in the room.

Passable

Liked: It was clean. I liked that there wasn’t carpet and the floors were wood.
Disliked: Check-in was at 3. We got there and groups of people were waiting. They didn’t have a room ready for us either. We waited for an email that they had a room ready at 4:30. My son had a baseball game and we were hoping to get settled in but had to wait until after his game. It was extremely inconvenient. Booking.com said the room rate was $320 and some change and we ended up paying $345 even for the inconvenience. The worker at the front desk said there was no manager to talk to that was in and he also said that the taxes are often wrong on a third party. The price was ridiculous for 1 night stay as it was and then I paid even more and couldn’t even check in at the check in time.

Very good

Exceptional

Liked: The receptionist was extremely pleasant and very accommodating! One of the best experiences I've had in years. And might i ad, I travel ALOT!