Hyatt Place Grand Rapids South

Exceptional

Good

Very good

Liked: Breakfast and coffee available with stay
Disliked: No laundry in the facility

Chaos breakfast

Liked: It was a nice hotel, pretty new, and very comfortable beds
Disliked: Staff was not friendly at all. No one said hello not even the front desk person. A manager was doing an interview and she had to go get the front desk girl(the girl didn’t say hello or tell us anything about the hotel)Breakfast was complete chaos! No food(literally no food), food was all over the floors and the garbage cans overflowing. Hallways had garbage from the breakfast crew(that took over on two of our 4 mornings). These crews stayed for hours and ate it all. We literally had to leave and come back an hour later and it was still a complete shit show. No coffee no cups and complete disgust everywhere. I would suggest if there are huge groups like that and the conference rooms are empty(which they were) that you ask them to go to one of the rooms and eat their breakfast. It was just so overwhelming, could not move and food/garbage everywhere.

Great place only issue was...

Liked: Nice rooms very comfortable beds
Disliked: Tv didn’t work

Exceptional

Great stay in G.R.

Liked: Clean, comfy bed, great breakfast, great location.
Disliked: Rooms are a little smaller than we're used to.

Eh, for the price it...

Liked: The size of the shower and the gym was clean
Disliked: Keep Silverware near the microwave so guests don’t have to keep asking for it, cigarette butts picked up outside side door, better lighting in room, easier check in and out. The breakfast was a joke there was no juice and no protein. Kids slamming doors for hours running up and down the hallways made it difficult to sleep.

Exceptional